Analyst Report
Gartner ® Market Guide for AI Evaluation and Observability Platforms
As GenAI and agentic AI move into production, software engineering teams must overcome nondeterminism to ensure reliability. The Gartner Market Guide for AI Evaluation and Observability Platforms (AEOPs) provides a framework for building trustworthy AI systems. Inside, you’ll learn:
- How to adopt eval-driven development to ensure reliable, production-ready AI agents
- Ways to bridge the gap between offline testing and real-world production observability
- Strategies to mitigate AI risks like hallucinations, prompt injection, and PII leaks
- Why 60% of engineering teams will use AEOPs to build user trust in AI applications by 2028, up from 18% in 2025.
Download the report to gain the strategic insights needed to build, govern, and scale trustworthy AI applications within your organization..
Gartner, Market Guide for AI Evaluation and Observability Platforms, Manjunath Bhat, et al., 2 February 2026
Gartner is a trademark of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
