Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
We are looking for an exceptional business technologist to bring outside-in perspective to customer and internal interactions; in previous roles, you will have had direct responsibility and accountability for delivering, not just selling or consulting, that has given you this perspective. Your first hand experiences in delivering technical solutions, systems and strategies, are foundational in how you will support, champion and challenge customers to help them achieve their objectives.
As a global thought-leader and technical expert, you will blend advice, delivery experience, enablement and evangelisation in technology trends and trajectory to shape customer technical strategy and our messaging and roadmap.
You will play a key role in narrating strategic value for our customers and contribute to durable growth in revenue for Splunk. You will demonstrate the capability to excel in a fast-paced environment.
This role will be uniquely responsible for the curation of Splunk’s executive briefing content for briefings hosted at Cisco’s Customer Experience Center (CXC). In doing so, you’ll work closely with other Field CTOs, marketing, and product teams to ensure the best of Splunk’s capabilities and narratives are positioned.
This role reports to the Global Technical Sales Strategy & Programs Organization, working alongside seasoned technologists and Go-to-market strategists to shape Splunk positioning to customer executive audiences.
Responsibilities:
Use your experience of running large or complex teams, technology and digital transformations, and/or technical organizational change to help our customers to achieve their high priority objectives
Use your practical experience with various methodologies (i.e. agile business systems, system thinking, design thinking etc) and technical leadership expertise to help customers through the mechanism of change
Drive customer success through a ‘peer-to-peer’ understanding of the customer’s strategy, objectives and broader technology, data and analytics needs, and through expanding successful data and analytics capabilities.
Champion and translate customer needs, working cross-functionally with support, product management, engineering, and other organizations to ensure alignment, provide feedback, and resolve critical customer situations
Maintain and project a credible and trusted reputation with worldwide teams
Engage and influence a varied audience - from executive level to leaders in product and engineering teams to build meaningful relationships to drive customer success and business outcomes
Motivate and lead virtual teams strategically and tactically to meet leadership objectives
Curate and direct narrative design for Executive Briefing programs and CXC-specific content in partnership with cross-functional teams and CXC marketing engineers
Host executive engagements and briefing requests for customer executives at the Customer Experience Center (CXC)
Requirements:
Strong executive presence and communication skills. Ability to foster relationships with key technical leadership personas
Demonstrate understanding, based on experience, of the choices, benefits and pitfalls when implementing business impacting data analytics, security and/or observability systems
Able to work independently or in small expert teams with autonomy of decisions making, but in partnership with other teams and corporate functions
Understanding and appreciate the technical, people and process aspects of organization change and solution implementation
Willingness to learn and desire to share learned wisdom with others, sharing and improving knowledge to improve the overall team’s ability to operate and influence
Readiness to enable and coach others with your domain, technical and leadership knowledge
Comfort and desire to present to wide audiences (on stage, podcasts, webinars, etc.) and produce thought leadership
Based in the Bay Area, willing and able to work on-site at Cisco Headquarters in Santana Row, San Jose on a daily basis.
Travel ~25% for major customer-facing events, including Cisco Live and Splunk .conf
Prior Experience(s)
Technical leadership experience with ownership of P&L and/or major investment budget
5+ years of experience building and/or leading products or operations teams solving technical challenges at scale
Expert / leader in one or more of the fields of Cyber Security, IT Operations, DevOps, Observability
Leadership experience in activating development, technology or operational techniques, models and frameworks
Influenced policy, regulatory or compliance within an organization, sector or government
Developed and implemented technical strategy, delivery systems and/or policy frameworks
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
As part of Cisco's integration of Splunk and our ongoing job mapping process, the job title for this position was updated on 5/30/25. This change reflects our commitment to aligning roles across the organization while ensuring consistency and clarity. The responsibilities and expectations for this role remain unchanged.
On Target Earnings Range: $296,900-424,300.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
