Engineering

Hyderabad, India

- No Remote

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Join us on the Splunk TechOps team, empowering our customers to complete our vision making machine data accessible, usable, and valuable to everyone! The team runs Splunk cloud, blending SRE, Systems Engineering and Service Engineering, across functional global teams. Come join a team that is striving for operational awesomeness and trying to automate the world. We have a large presence with large cloud vendors.

You should have experience with architecture, deployments, and networking in one or more of the major industry vendors. This is an incredible opportunity to use your existing cloud experience and drive the growth of Splunk Cloud.

The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform.

WHAT WE’RE LOOKING FOR

We are looking for a TechOps SRE to help maintain, contribute to and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering. As a part of this TechOps Team, you will troubleshoot and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7 and support to build automations to automate mundane tasks. You will also be expected to work in shifts to support the SplunkCloud environment 24X7.

YOU SHOULD APPLY IF:

You have operational experience at scale. You have had hands-on roles that deal with operating systems (particularly Linux) and networking. You might also have worked with Cloud technologies. Your previous job titles might be something close to systems admin, network engineer or devops engineer.
You're passionate about your work. Our customers are passionate about Splunk and we want the same from our engineers. You should enjoy actively being responsible for your work and be excited about your projects.
You enjoy troubleshooting and analyzing complex problems, identifying patterns and trends in system behavior to uncover underlying issues.
You love large complex systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You are interested in how to bring something from a small one off task to how to implement it across several thousand machines at once.
You have some development skills. We have code in several languages, ranging from Python and Shell to Go and C++. We don’t expect you to be a software engineer but you should be familiar with basic programming and understand concepts like input sanitisation and unit testing.
"How can I automate this process?" is a question you constantly ask yourself.
You enjoy to lead hierarchical and functional requests, communicate with TechOps engineers and business partners across Cloud via email, chat, and in person, while assisting team members on your shift with complex tasks
Data drives your decisions. Data excites you and you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.
You care about supervising. Shipping code often and getting useful feedback excites you and you’re not worried about changing direction when a solution isn’t working as expected.

WHAT WE PROVIDE

Opportunities to develop and grow as an engineer. We are always expanding into new areas, working with open-source projects and contributing back, and exploring new technologies.
A team of incredibly capable and dedicated peers, all the way from engineering to product management and customer support.
Breadth and depth. You are interested to work in an area that dynamically scales to meet the need of Splunk’s cloud offering. You want to go deep into optimizing how we automate every manual process and tedious task we encounter.
Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe that mentors help both sides of the equation.
A stable, collaborative, and supportive work environment. Honesty and collaboration are values we see as a core part of our team identity. We understand the value in open communication—working together to get things done, and to adapt to the changing needs of the team and individuals. This is reflected in both our internal communications and also in how we interact with our customers.
Balance. We don't expect people to work 12-hour days. We want you to be successful outside of work too. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a positive environment.

REQUIREMENTS

Requires a minimum of 4+ years of related experience with a technical Bachelor’s degree; or equivalent practical experience
Ready to provide on-call support & incident management.

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Note:

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