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Engineering

Senior Engineering Manager - Observability Platform Cloud Operations

  • - No Remote
Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other’s success.  
As applications and systems become more sophisticated and user experience is at high stake, observability - the ability to monitor and understand the distributed systems and how they impact users, becomes one of the biggest challenges for engineering teams. We are building world-class tools to help engineers deliver better, faster, and more reliable applications.  

Role

The Observability Platform powers data collection, processing, storage, query and analytics of billions of data points that the subsystem processes every minute. We are in the early stages of building a Platform Cloud Operations team responsible for Operational Excellence, Automations and tooling for Platform Infrastructure.   
As the Sr. Manager, you will be responsible for building and leading an impactful team of Cloud Operations Engineers & play a crucial role in supporting these platform teams. This team will have a unique opportunity to advocate and participate in building services that are resilient, effectively monitored, alerted and self-healed by applying software engineering practices to operate the platform.  

Responsibilities

  • Hire and develop an engineering team, focused on making our industry-leading technology even more valuable to our customers.  
  • Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software.  
  • You will work with the team to develop long-term roadmaps to efficiently scale and manage our platform services.  
  • You will be responsible for the execution and delivery of your team.  
  • You will cultivate an atmosphere of continuous improvement by serving as a mentor, and technical advisor.  
  • You will ensure that the platform is resilient, performant, compliant, and secure  
  • You will improve the cross-team/time zone/regional cooperation mechanisms, and provide Operational solutions in line with actual business scenarios based on business orientation.  
  • You will plan and support the career development of your team members.  

Must-Have Qualifications

  • 8+ years of cloud operations and automation experience  
  • 3+ years of strong hands-on experience on public cloud platforms specifically AWS or GCP.  
  • Experience with large-scale Kubernetes clusters in the public cloud  
  • Demonstrated experience leading cloud infrastructure and/or site reliability engineering teams focused on operational excellence and automated, self-service solutions.  
  • Demonstrated experience as a technical lead for successful, large-scale cloud projects.  
  • Experience building and managing global operational / SRE team(s), including team recruitment, new talent training, system operation/maintenance/coordination, and team culture building.  
  • Manage on-call processes to respond to performance and reliability issues, and establish standard processes for coordinating escalation to resolve issues and minimize downtime.  
  • Develop process specifications and plans for compliant access, configuration, disaster recovery, and fault handling of critical paths of platform services.   
  • Solid understanding of Operational Excellence principles including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts.  
  • Strong communication skills both verbal and written.  

Preferred Qualifications

  • Passionate about distributed systems and working with highly scalable services  
  • CKA and HashiCorp-certified Terraform Associate certifications preferred  
  • Experience with deployment, operations & performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc.  
  • Experience with infrastructure automation and scripting using Python and/or bash scripting.  
  • Exposure to monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservice deployments.  
  • Experience with security/compliance frameworks such as SOC2, PCI, and/or FedRAMP.  
  • Bachelors/Masters or equivalent experience in Computer Science, Engineering, or related technical field, or equivalent practical experience.  
We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.  

  

Note:  

Base Pay Range  

India  

Base Pay: INR 4,800,000.00 - 6,600,000.00 per year  

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.  

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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