Sales

San Jose, Costa Rica

- Hybrid Remote

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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

In this role, you will work closely with a multitude of internal and external teams to manage the day-to-day requests for incentives reporting, operations, and financial calculations. The candidate will be a strong team player who is highly organized, intellectually curious, a fast learner, and able to move quickly while keeping focused on high work volume.

Become an integral part of a high-energy, fast-paced team with significant opportunities to make a positive impact on the business!

What you'll get to do

Act as a point of contact in all aspects of incentives reporting and on the use of systems and processes.
Document financial processes for all incentive programs
Assist in ad-hoc reporting and analysis under the direction of senior members of the team.
Work one-on-one with partner ops on rebate reporting creation
Work one-on-one with finance and partner ops on rebate calculations and forecasting
Report weekly to marketing and sales on ROI and budget utilization.
Troubleshoot system errors and give clear instructions to Sales Reps to fix the errors in a timely manner.
Resolve work with incentive vendor system access issues or proactively address ongoing field system access needs
Collaborate with Finance, Partner Operations, Programs Team and Sales Operations to ensure opportunities meet defined qualification criteria for rebate and incentive calculations
Act as primary contact for Partner and Sales questions relative to quotes, order status, deal registration process adherence, etc.
Communicate and collaborate on process challenges with internal teams for process efficiencies.
Reconcile amounts on orders submitted from Sales to the reported bookings and revenues received from Finance.

Qualifications

3+ years of related experience in finance, operations, or accounting
This role is for doers; be able to get into the details and get the job done while at the same time being able to see the forest for the trees
Ability to work well under deadline pressure to respond quickly to partners, thrive in a fast-paced environment, and stay flexible through growth and change.
Strong customer service orientation and a desire to provide backup coverage for each other and help others succeed, across the team and their partners.
Demonstrated analytical and quantitative abilities.
High attention to detail in a fast-paced, high-growth environment.
Comfortable completing projects requiring individual initiative and flexibility in tight time frames with some direct supervision as required.
Basic financial acumen broadly across the organization (e.g., understanding of financial statements, chart of accounts, business intelligence, FP&A processes, etc.,)
Auditing, project planning, coordination, communications and process/system change experience is a plus
Prior software industry and/or US headquartered company experience a plus
Software and system skills (MS office suite, Google Suite, Tableau, SFDC, incentive tools) a plus.
Microsoft Excel is a must.
Ability to manage multiple, competing priorities with management support
Outstanding attention to detail, accuracy and timely adherence to deadlines
Ability to adapt to changing processes and follow them, as well as suggest changes where needed
Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal and external parties
Scheduling flexibility, as required, during critical periods such as Month/Quarter/Year End close, etc.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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