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Observability

Splunk Real User Monitoring (RUM)

Pinpoint issues that impact customers with end-to-end visibility from browser or mobile app to backend services.

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HOW IT WORKS

Get a complete picture of the end user experience

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Accelerate troubleshooting with complete context

As part of Observability Cloud and with built-in capabilities like Session Replay, Splunk RUM provides you with all the context you need from the frontend to the backend to quickly identify the root cause of any issue.

Optimize before failure

Understand user experience on apps and web pages so you can resolve issues while they are still small.

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Control your data

Take advantage of anOpenTelemetry-native solution that lets you instrument once and send your data anywhere with no vendor lock-in.

Improve core web vitals

Benchmark and improve your customer experience with core web vitals as the standard for page load, interactivity and visual stability. 

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Features

Full transaction analysis for your web and mobile experience

Pinpoint user-facing issues anywhere in your stack — from web browsers and native mobile apps to backend services.

Complete end-to-end visibility Complete end-to-end visibility

Complete end-to-end visibility

Optimize user experience by easily tracing every frontend transaction to its backend services.

Custom events Custom events

Custom events

Easily create new metrics to track important user behaviors across web pages and apps

Deep visibility for iOS, Android and hybrid apps Deep visibility for iOS, Android and hybrid apps

Deep visibility for iOS, Android and hybrid apps

Auto-capture common client attributes, app lifecycle events, network requests and errors, app errors, and crashes for native and hybrid mobile apps.

Framework Agnostic Instrumentation Framework Agnostic Instrumentation

Framework-agnostic instrumentation

Easily instrument multipage and single-page apps to capture transactions and route changes across every framework.

Full User Session Analysis Full User Session Analysis

Full user session analysis

Measure the customer impact of every resource, image, route change and API call, with complete visibility across every user session.

Browser session replay Browser session replay

Browser session replay

React to issues more efficiently with video reconstructions correlated with session waterfall to quickly reproduce issues.

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CUSTOMER STORY

Care.com Refactors Monoliths Into Microservices With Splunk Observability

We can now correlate backend traces from Application Performance Management (APM) with frontend traces from RUM. That’s a huge value because that’s been our missing link.

Sean Schade Principal Architect, Care.com
26%
reduction in average time spent per incident, saving 140 hours per month
$1M
in annual productivity gains
RESOURCES
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Isolate Issues and Improve User Experience Across Your Full Stack

Learn how to easily identify issues across complete web transactions.

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