RESEARCH
The Hidden Costs of Downtime 2026
A $600 Billion Wake-Up Call
With downtime costs for the Global 2000 surging 50% in just two years, outages and service degradation are no longer just IT and cybersecurity headaches — they are boardroom-level threats. Fueled by digital complexity, more sophisticated cyberattacks, and AI, organizations are facing serious financial threats related to brand trust, stock value, and long-term growth.
Based on a survey of 2,000 executives across the Global 2000, our research reveals:
- Companies lose an average $300 million a year to unplanned outages and suffer an average 3.4% stock price drop after a single incident
- 43% of downtime events are network- or IT environment-related, 32% are cybersecurity-driven, and 24% stem from application or infrastructure failures
- While 56% of users say AI reduces downtime risk, every technology leader surveyed admits their organization has experienced AI-related downtime
Download The Hidden Costs of Downtime to help minimize loss, ensure operational stability, and protect your bottom line.
