Discover how 1,855 surveyed observability professionals are fueling innovation and driving business outcomes by collaborating with security and leveraging forward-leaning tooling.
Becoming a business catalyst
Observability extends its influence
As observability matures, its role is expanding across the organization to drive deeper business value:
- 74% say the ability to monitor critical business processes is at least moderately important to the business
- 65% report that their observability practice positively affects revenue
- 47% say alerts significantly influence security decisions within their organization
Collaborating with security
Breaking down silos improves performance and resilience
When ITOps and engineering teams work closely with security, everyone benefits — but old habits are hard to break:
- 64% encounter fewer app and infrastructure performance issues due to collaboration with security
- 62% report that they troubleshoot and solve issues with their security team
- 59% cite resistance to change as the biggest barrier to improving collaboration
Observability and AI
AI brings innovation and new responsibilities
As AI becomes more embedded in observability, teams are navigating both its promise and its complexity:
- 78% say AI has enabled them to spend more time on innovation than maintenance
- 48% report low data quality as the main barrier to AI readiness
- 47% say monitoring AI workloads has made their jobs more challenging
How leaders win
Leading practices create greater business value
Top-performing teams that use forward-leaning technology reap better business results. Leading observability practices are:
- 2x more likely than their peers to say their observability practice significantly improves productivity, revenue, and product roadmaps
- 2.3x more likely than their peers to say they always develop a detailed response plan for a customer-facing incident
- 2.6x more likely than their peers to say that traces significantly influence security decisions
