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Predictive IT: How Leading Organizations Use AI to Deliver Exceptional Customer Experiences

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From protecting customer experience to preserving lines of revenue, IT operations teams are faced with increasingly complex responsibilities while being required to prevent outages that could harm the organization. Splunk IT Service Intelligence (ITSI) utilizes AI powered by machine learning to deliver a predictive IT and ensure optimal application performance and quality.

This e-book showcases six companies that utilize Splunk ITSI to predict outages, protect business revenue and deliver exceptional customer experiences.

Download the e-book to learn how:

  • Micron Technology reduced number of IT incidents by more than 50%
  • Econocom provides better customer service by centralizing once-siloed analytics, improving SLA performance and significantly reducing the number of events
  • TransUnion combines machine data from multiple applications to create an end-to-end transaction flow

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