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Last Updated: February 2024

Splunk maintains this list of entities we utilize to process Customer Content and entities that play an integral role in provisioning our services. Splunk updates this list as needed. To be notified of additions to this list, subscribe via the Data Protection Notification Portal.

Entities Processing Customer Content

Splunk Internal


Entity Name

Service Provided

Location
Splunk Services Australia Pty. Ltd.
Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Australia
Splunk Services Canada ULCCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
Canada
Splunk Services Costa Rica Sociedad De Responsabilidad Limitada.Customer Service & Support
Security of Services & Performance Monitoring
Costa Rica
Splunk Services Estonia OÜConfiguration
Security of Services & Performance Monitoring
Estonia
Splunk Services Germany GmbHConfiguration
Security of Services & Performance Monitoring
Germany
Splunk Services India Private LimitedCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
India
Splunk Ireland LimitedCustomer Service & Support
Security of Services & Performance Monitoring
Ireland
Splunk Services Japan GKCustomer Service & Support
Security of Services & Performance Monitoring
Japan
Splunk Services Poland sp. z.o.o.Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Poland
Splunk Services Singapore Pte. Ltd.Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Singapore
Splunk Services Germany GmbH sucursal en EspañaCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
Spain
Splunk Services UK LimitedCustomer Service & Support
Service Analytics
Configuration
In-Service Communication
Security of Services & Performance Monitoring
Hosting & Infrastructure
United Kingdom

General Splunk Offerings


Entity Name

Service Provided

Location
Blue Ocean Contact Centers Inc.Customer Service & Support
Canada
Salesforce.com, Inc.Customer Service & Support
Security of Services & Performance Monitoring
U.S.
Atlassian Corporation PlcCustomer Service & SupportU.S.
Snowflake, Inc.Customer Service & Support
Service Analytics
U.S.
iOPEX Technologies, Inc.Customer Service & SupportU.S., India
The Kinney Group, Inc.Customer Service & SupportU.S.
TEKsystems, Inc.Customer Service & SupportU.S.
Crest Data Systems, Inc. & Crest Data
Systems Private Ltd.
Customer Service & Support
U.S., India
Gary D. Nelson Associates, Inc.Customer Service & Support
U.S.
Sykes Enterprises, Inc.
Sykes Latin America, S.A
Customer Service & Support
U.S., Costa Rica
Software ONE, Inc.Customer Service & Support
U.S
ITCO Solutions, Inc.Customer Service & Support
U.S.

General Hosted Services

Entity NameService Provided
Location
Amazon Web Services, Inc.Hosting & Infrastructure
Security of Services & Performance Monitoring
Location selected by customer based on available regions supported by Offering
Google, LLC (GCP)Hosting & Infrastructure
Security of Services & Performance Monitoring
Location selected by customer based on available regions supported by Offering
Microsoft Corporation (Microsoft Azure)Hosting & Infrastructure
Security of Services & Performance Monitoring
Location selected by customer based on available regions supported by Offering

Offering-Specific Lists 

Splunk Cloud Platform

Entity NameService ProvidedLocation
Mulesoft, Inc.Configuration
U.S.
Amazon Web Services, Inc.
In-Service CommunicationU.S.
Gainsight, Inc.Customer Service & SupportU.S.

Splunk Observability Cloud

Entity Name
Service ProvidedLocation
Zuora, Inc. Security of Services & Performance MonitoringU.S.

Splunk  SOAR

Entity Name
Service ProvidedLocation
Vincit Plc/Vincit California, Inc.  Customer Service & Support
U.S., Finland

Splunk Enterprise (On-prem)

Entity Name
Service ProvidedLocation
Crashlytics/Firebase (Google, LLC)Service Analytics
Security of Services & Performance Monitoring
U.S.

Splunk On-Call

Entity Name
Service ProvidedLocation
Twilio, Inc. In-Service CommunicationU.S.
Mailgun, Inc.In-Service CommunicationU.S.
Zuora, Inc.Security of Services & Performance MonitoringU.S.
Fivetran, Inc.ConfigurationU.S.
Jitterbit, Inc.ConfigurationU.S.
Periscope, Inc.Service AnalyticsU.S.
Crashlytics (Google, LLC)Service AnalyticsU.S.
Pushy, LLCIn-Service CommunicationU.S.

Splunk Threat Intelligence Management (formerly TruSTAR)

Entity Name
Service ProvidedLocation
Split Software, Inc.Customer Service & SupportU.S.
Gainsight, Inc.Customer Service & SupportU.S.
Twilio, Inc.In-Service CommunicationU.S.

Splunk Attack Analyzer

Entity Name
Service ProvidedLocation
OVHcloudHosting & InfrastructureU.S.
Bright Data Ltd.ConfigurationIsrael

Splunk Security for SAP

Entity Name
Service ProvidedLocation
Wipro Customer Service & Support India

Professional Services Sub-processors

Splunk Professional Services may be provided by a Splunk Partner. A searchable list of Splunk Partners, including the names and locations of the Partner is maintained on Splunk’s Partner website. Please consult your Splunk sales representative to determine the specific Partner providing Professional Services under your Order.

Entities Integral to Providing Services*

*Not processing Customer Content

General Splunk Offerings

Entity Name
Service ProvidedLocation
Atlassian Corporation PlcSecurity of Services & Performance MonitoringU.S.

Splunk Cloud Platform

Entity Name
Service ProvidedLocation
Okta, Inc.Security of Services & Performance MonitoringU.S.
HashiCorp, Inc.Security of Services & Performance MonitoringU.S.

Splunk Observability Cloud

Entity Name
Service ProvidedLocation
Okta, Inc.  
Security of Services & Performance MonitoringU.S.

Splunk On-Call

Entity Name
Service ProvidedLocation
Ping Identity
Security of Services & Performance MonitoringU.S.

Splunk Threat Intelligence Framework

Entity Name
Service ProvidedLocation
Duo Security, Inc.
Security of Services & Performance MonitoringU.S.