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Developing digital resilience

How can governments respond to rapid change, disruption and ongoing shocks? 

digital-resilience-hero
shifting expectations


Landscape

Shifting expectations

In an era of changing citizen expectations, digital systems are increasingly critical for delivering government services.

 

  • Most organizations experience 10 days of unplanned digital downtime per year on average.
  • Advanced digital resilience makes organizations twice as likely to be prepared to adapt to changing circumstances.

 

Framework

A digital resilience foundation

The framework defines the three key processes required to be digitally resilient.

 

  • Prevention - identify key risks and detecting threats before they become major incidents.
  • Smoothing - recover faster to minimize the impact of outages and breaches.
  • Enabling - increase visibility to improve sercives and boost organizational resilience.
a digital resilience foundation
what can we learn


Strategies

What can we learn?

Examining the strengths of each country's approach to identify the opportunities for greater resilience.

 

  • Examining each country's approach to identify opportunities for greater resilience.
  • The UK needs to expand beyond a strong focus on cybersecurity to take advantage of emerging opportunities (such as AI).
  • Greater freedom within France's highly centralized system could unlock localized innovations.
  • Structural challenges in Germany inhibit the ability to develop and deliver digital government at scale.

Explore the Research.