Splunk Inc. (“Splunk”) has certified with the Department of Commerce to participate in the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield frameworks (collectively, the “Privacy Shield”) by adopting and implementing the Privacy Shield Principles (the “Principles”). Our certification can be found here, and it covers Splunk and its affiliates. If there is any conflict between the terms in this Privacy Shield Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. More information about the Privacy Shield can be found at http://www.privacyshield.gov.

Splunk is committed to complying with the Principles with respect to all of the Personal Data it receives in reliance on the Privacy Shield. This Privacy Shield Notice supplements the Splunk Privacy Policy where you will find details about the types of Personal Data we collect, the purpose for which we collect and share Personal Data and your rights with respect to our processing of your Personal Data. 

Splunk is responsible under the Principles for the processing of Personal Data it receives under the Privacy Shield and subsequently transfers to third parties acting as agents on our behalf. Splunk remains liable if such agent processes Personal Data from the European Economic Area and Switzerland in a manner inconsistent with the Principles (unless Splunk can prove that we are not responsible for the event giving rise to the damage).

You may contact us at privacyshield@splunk.com if you have questions about our Privacy Shield compliance. For any inquiries we cannot resolve directly, you may contact JAMS, which is a U.S.-based independent dispute resolution body that is available to you free of charge. You may reach them here. If neither Splunk nor JAMS is able to resolve your inquiry, you have the right to invoke binding arbitration. Splunk is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”).