SAN FRANCISCO – May 10, 2016 – Splunk Inc. (NASDAQ: SPLK), provider of the leading software platform for real-time Operational Intelligence, today announced that Zillow Group, which houses a portfolio of the largest and most vibrant real estate and home-related brands on the Web and mobile, has standardized on Splunk® Enterprise across its various brands to help improve the overall customer experience. Zillow has been steadily expanding its use of Splunk Enterprise over several years from IT operations and application delivery to DevOps and business analytics. The company will now use Splunk Cloud across additional Zillow Group-owned brands including Trulia® and Retsly®. Splunk solutions are used by hundreds of people on diverse teams at Zillow including engineering, IT operations, development, customer care and mobile. To learn more about how Zillow uses Splunk as its platform for Operational Intelligence, watch the Splunk video on Zillow or read the Zillow case study.
The website operations team at Zillow proactively uses the Splunk platform for monitoring and reporting to carry out live site investigations and quickly troubleshoot incidents reported by customers. Using Splunk software, IT operations and development teams are more easily collaborating by gaining a centralized view into mission-critical data. The product teams at Zillow are using the Splunk platform for real-time insights into website performance so that they can immediately mitigate any issues to improve the customer experience. The teams also track and analyze website metrics showing trends relating to online user behaviors and preferences, also leading to improved customer experience. Additionally, the security team uses the Splunk platform to identify site malfunctions or anomalies that could potentially jeopardize site uptime.
“More and more companies are realizing that standardizing on Splunk software as a platform allows them to turn vast amounts of machine data across IT into actionable business insights,” said Rick Fitz, senior vice president, IT Markets, Splunk.” These insights help Splunk customers experience continuous business success and expansion.”
Splunk Inc. (NASDAQ: SPLK) is the market-leading platform that powers Operational Intelligence. We pioneer innovative, disruptive solutions that make machine data accessible, usable and valuable to everyone. More than 11,000 customers in over 110 countries use Splunk software and cloud services to make business, government and education more efficient, secure and profitable. Join hundreds of thousands of passionate users by trying Splunk solutions for free: http://www.splunk.com/free-trials.
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