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Learn How Polycom Transformed its Managed Services Business with IoT & Splunk

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Uptime is critical for business success, especially when you have 400K+ geographically dispersed customers collaborating over distances.

Polycom gains real-time operational insights from its connected devices, improving its managed service business. Learn their vision and process with Splunk, from troubleshooting to predictive operational performance.

Polycom shares its Splunk use to:

  • Manage 48K embedded devices
  • Ensure uptime SLAs
  • Create predictive behavioral models for customer devices
  • Support service offerings
  • Grow Operational Intelligence with internal teams using Splunk Cloud

 

Speakers:

Garrett Zorigian
Director Global Services Strategy & Design
Polycom
Brian Gilmore
Sr. Manager Solutions Marketing
Splunk

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