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Press Release

Splunk Introduces Industry-First 100 Percent Uptime Service Level Agreement for Splunk Cloud

Lowers Splunk Cloud Pricing, Offers New Service Plans and Delivers Free Online Sandbox

SAN FRANCISCO - August 5, 2014 - Splunk Inc. (NASDAQ: SPLK), provider of the leading software platform for real-time Operational Intelligence, today announced the industry’s first 100 percent uptime service level agreement (SLA) for Splunk® Cloud, along with new lower prices and new cloud service plans. Splunk Cloud, the enterprise-ready cloud service for machine data, is the world’s first machine data analytics service so reliable that Splunk is guaranteeing a 100 percent uptime SLA. Experience the power of Splunk Cloud firsthand through the free Splunk Online Sandbox, where you can be up and running in minutes or watch the video to learn more.

“Organizations cannot afford downtime on data platforms that monitor their applications, infrastructure and services. With Splunk Cloud, customers get best-in-class enterprise-ready reliability, an unequaled breadth of features and ease-of-use that enables rapid time to value,” said Guido Schroeder, senior vice president of products, Splunk. “Splunk Cloud is the most comprehensive SaaS platform for Operational Intelligence, offering the full power of Splunk Enterprise as a highly reliable, scalable and flexible cloud service.”

“We’ve been seeing organizations start to move their mission-critical applications to the cloud, but many still see availability and uptime as a significant barrier,” said Dennis Callaghan, senior analyst, 451 Research. “By guaranteeing 100 percent uptime in its SLA, Splunk Cloud should help ease some of the performance monitoring and visibility concerns associated with applications and infrastructure running in the cloud.”

Splunk is also announcing new lower prices, increased scalability and flexibility, new service plans and a way to instantly experience the power of Splunk Cloud:

  • 33 percent price reduction made possible by increased operational efficiency.
  • Industry-leading scalability and flexibility, supporting service plans up to 5TB/day and offering up to 10x data bursting.
  • Free Splunk Online Sandbox makes it easy for customers to immediately get started with a personal Splunk Cloud environment.

Splunk Cloud customer MindTouch® uses Splunk Cloud to collect and analyze all of its machine data. Using Splunk Cloud, MindTouch monitors its cloud-based software in real time and delivers valuable business analytics to customers, which has resulted in increased customer satisfaction, proactive issue resolution and increased business efficiencies.

“MindTouch tested several machine data analytics services on the market and none except Splunk Cloud could handle the rigors of serious enterprise demands,” said Aaron Fulkerson, Founder and CEO, MindTouch. “Our products are mission-critical to our customers, and the 100 percent uptime delivered by Splunk Cloud helps us meet our customers’ expectations to be online all the time.  Splunk Cloud has helped us to deliver 24/7 reliability.”

Splunk Cloud delivers the power of Splunk Enterprise software that organizations globally count on for mission critical use cases. Features include monitoring and alerting, role based access controls, data model/pivot, knowledge mapping, report acceleration, visibility across on premise and cloud deployments, anomaly detection, pattern matching, high availability and robust REST APIs. Splunk Cloud delivers enterprise-ready scalability, flexibility, reliability and integration with on-premise software deployment. Splunk Cloud is available now in the US and Canada starting at $675 per month for up to 5GB/day of data indexed. Go to the Splunk website to learn more about Splunk Cloud.

Register now for .conf2014, the 5th Annual Splunk Worldwide Users' Conference. .conf2014 will feature more than 140 sessions and is expected to attract more than 4,000 Splunk customers, partners, experts and employees. .conf2014 is being held October 6-October 9 at MGM Grand in Las Vegas.

About Splunk Inc.

Splunk Inc. (NASDAQ: SPLK) provides the leading software platform for real-time Operational Intelligence. Splunk® software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. More than 7,400 enterprises, government agencies, universities and service providers in over 90 countries use Splunk software to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce cost. Splunk products include Splunk® Enterprise, Splunk Cloud™, Splunk Storm®, Hunk™ and premium Splunk Apps. To learn more, please visit

Splunk, Splunk>, Listen to Your Data, The Engine for Machine Data, Hunk, Splunk Cloud, Splunk Light, SPL and Splunk MINT are trademarks and registered trademarks of Splunk Inc. in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners. © 2015 Splunk Inc. All rights reserved.

For more information, please contact:
Media Contact
Tom Stilwell
Splunk Inc.
Investor Contact
Ken Tinsley
Splunk Inc.