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Swatts
Stephen Watts

Stephen Watts works in growth marketing at Splunk. Stephen holds a degree in Philosophy from Auburn University and is an MSIS candidate at UC Denver. He contributes to a variety of publications including CIO.com, Search Engine Journal, ITSM.Tools, IT Chronicles, DZone, and CompTIA.

Learn 10 Min Read

Value Stream Management: A Brief Explainer

In this blog post, we'll look at the importance of value streams and value stream management in software delivery and the digital enterprise.
Learn 8 Min Read

Customer Data Analytics: An Introduction

In this blog post, we'll take a look at the important role of customer data analytics in the modern digital enterprise.
Learn 12 Min Read

What Is OpenTelemetry? A Complete Introduction

In this blog post we'll take a look at OpenTelemetry and its important role in Observability for the modern digital Enterprise.
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What is AIOps? AIOps Explained

In this blog post, we'll take a look at AIOps and how it is transforming IT Operations functions in the Enterprise.
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Customer Data Management (CDM): An Introduction

In this blog post, we'll take a look at the important role of Customer Data Management for IT and other professionals.
Learn 7 Min Read

Cyber Hygiene: Introduction and Best Practices

One approach to a cybersecurity strategy, cyber hygiene is the way of creating a structured, intelligent environment that reduces the risk of contamination.
Learn 11 Min Read

What is Predictive Modeling? An Introduction

In this blog post, we'll take a look at Predictive Modeling and its role in the modern digital enterprise.
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IT Operations Management (ITOM): The Basics

In this blog post, we'll take a look at the basics around IT Operations Management (ITOM) and its importance in Enterprise IT.
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Microservices Load Balancing: Navigating the Waves of Modern Architecture

In this blog post, we'll take a look at the importance of load balancing when using a microservices architecture.
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What Is ITSM? IT Service Management Explained

In this blog post, we explore the importance of ITSM and its role in the modern digital enterprise.
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Process Mining: A Brief Introduction

In this blog post, we explore Process Mining best practices and strategies to get started.
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Server-Side Rendering: Benefiting UX and SEO

In this blog post, we take a look at Server-Side Rendering (SSR) and its benefits for user experience and SEO.
Learn 9 Min Read

What is Observability? An Introduction

In this blog post, we'll look at definitions, best practices, and key concepts around Observability in IT.
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OKRs, KPIs, and Metrics: Understanding the Differences

In this blog post, we'll look closely at the importance of KPIs, OKRs, and Metrics - and the critical differences between these types of performance tracking.
Learn 13 Min Read

Availability: A Beginner’s Guide

In this blog post, we'll take a close look at Availability, Availability Monitoring, and why its business-critical to achieve High Availability.
Learn 8 Min Read

API Monitoring: A Complete Introduction

In this blog post, we'll define API Monitoring and explore common challenges and benefits of monitoring APIs.
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What is Infrastructure as Code? An Introduction to IaC

In this blog post, we'll explore the concept of Infrastructure as Code and the benefits and risks related to this architecture.
Learn 12 Min Read

Website Performance Monitoring: An Introduction

In this blog post we'll take a look at website performance monitoring best practices, why it matters, and how to improve your website's performance.
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Virtualization: A Beginner's Guide

In this blog post, we'll look at the various types of virtualization, benefits, challenges, and getting started.
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Software Testing: A Beginner's Guide

In this blog post, we'll take a look at software testing definitions, phases, techniques, and more.
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Incident Response: A Brief Introduction

In this blog post, we'll take a look at security incidents, incident response frameworks, technonology, and more.
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Software Development Lifecycle (SDLC): An Introduction

In this blog post, we'll take a look at the Software Development Lifecycle (SDLC) key terms, definitions, best practices, and more.
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Predictive Maintenance: A Brief Introduction

In this blog post, we'll take a close look at the importance of Predictive Maintenance and how it relates to other maintenance approaches.
Learn 11 Min Read

Cybersecurity: An Introduction & Beginner's Guide

This blog post explains the basic concepts of cybersecurity and how to get started.