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Job Description 
Join us as we pursue our disruptive vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most significantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! 
Role: 
Splunk is looking for a TechOps Engineer with the ability to provide day-to-day technical expertise for our Splunk Cloud Azure TechOps team and the Splunk organization. This position is responsible for making key technical decisions that help drive our operational infrastructure that deliver Splunk’s SaaS customer facing systems. As a TechOps Engineer, you will be interfacing with other cross functional leaders on key, strategic initiatives. You will partner with senior engineers to solve difficult problems. You will help grow and mentor the broader operational team as well as interact with senior leadership to propose solutions. We're looking for someone to bring a fresh approach to problems of all shapes and sizes and help us build a top-notch Splunk Cloud TechOps team. 
This position is a remote role available in USA, Plano, TX, with the ability to support FedRAMP Moderate/High environments. 
You will: 
  • Own Splunk Cloud in Microsoft Azure environments and Amazon AWS FedRAMP 
  • Work across the organization to deliver quality products that delight Splunk's passionate users. 
  • Lead teams of tight-knit engineers who are building a state-of-the-art, cloud-based environment for massive-scale data processing. 
  • Mentor and help new engineers to achieve more than they thought possible. You enjoy making other teams successful and are fulfilled through the success of others. 
  • Must attain Splunk Cloud Certified Architect, within the first 12 months of hire date. 
 
Qualifications: 
  • You have experience or an interest in working with regulated computing environments such as FISMA and/or FedRAMP and are enthusiastic about doing it better. 
  • Experience working within an Azure environment 
  • Experience working in a fully remote position and team 
  • You are passionate about building and running distributed systems at scale in production. You understand the challenges and trade-offs to be made when building and deploying systems to production. 
  • You constantly consider "How can I automate this process?" 
  • Knowledge of best practices related to security, performance, and disaster recovery. 
  • Skilled in identifying performance bottlenecks, spotting anomalous system behavior, and determining the root cause of incidents. 
  • Experience monitoring cloud environments using tools like Splunk, VictorOps and Nagios 
  • You care about good documentation and appreciate how it allows a distributed team to function. 
  • Ability to tackle complex problems, resolve operational issues, and interact with vendors to find solutions. 
  • Comfortable working with critical, customer-facing issues and able to prioritize quickly when escalations happen. 
  • Deep understanding of linux systems or equivalent certification, (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc) 
  • Must have AZ-900 Azure Fundamentals or preferred AZ-104 Azure Administrator Certification 
  • You've demonstrated the skills to effectively work across teams and functions to influence design, operations and deployment of highly available software. 
  • You are interested in working hard to make the users of Splunk's products happier every day. 
  • Ability to to work nights, weekends and On-Call 
Preferred skills: 
  • Experience monitoring cloud environments with Splunk. 
  • Experience with at least one programming language, preferably golang (go) or python. Knowledge of working with and automating linux systems tasks using this language is required, including working with configuration files and system services. Knowledge of common data structures and algorithms, as well as their performance characteristics is required.  
  • Experience with large scale distributed cloud service development, infrastructure, traffic management and architecture. 
  • Experience with distributed architectures/systems with optimized and scalable software that operates on a large number of nodes. 
  • Familiarity with Gitlab, Puppet, Jenkins, Clustering, Web Apps, and yaml 
  • Ability to support FedRAMP Moderate environments. 
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.  

 

Note: 

Base Pay Range 

SF Bay Area, Seattle Metro, and New York City Metro Area 

Base Pay Range: $133,600.00 - 183,700.00 per year 

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts 

Base Pay Range: $120,240.00 - 165,330.00 per year 

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area. 

Base Pay Range: $106,880.00 - 146,960.00 per year 

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards. 

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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