Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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Splunk App for Amazon Connect: End-to-End(point) Visibility for an Optimal Customer Experience
The Splunk App for Amazon Connect now includes the ability to detect softphone issues at the endpoint and take an action to minimize the impact on customer experience.

Splunk and Zscaler Utilize Data and Zero Trust to Eradicate Threats
Splunk and Zscaler have partnered to deliver a superior approach to security. Our tightly integrated, best-of-breed cloud security and security analytics platforms deliver a cloud experience for the modern, cloud-first enterprise.

Deep Learning Toolkit 3.5 - Part 1: Git, MLflow and Image Updates
Part 1 of this blog series, talks about the latest improvements for model management, code version control and recent image updates of Deep Learning Toolkit for Splunk (DLTK).

Splunker Stories: Rob Schluensen
In the latest edition of our 'Splunker Stories' series, we meet Senior Recruiter Rob Schluensen to learn more about his journey to Splunk, his unique perspectives, and how being a Veteran has made him such a valued member of our Splunk recruitment team.

Monitoring AWS EC2 with Splunk Observability
What should you monitor in AWS EC2 to make sure you are getting the right data perspective and insights from your clouds? Discover how to start monitoring EC2 instances with Splunk Infrastructure Monitoring today.

How 5G Can Elevate the Customer Experience in Retail
As 5G becomes more commonplace, it will have a significant impact on the retail industry, with possibilities for enhanced data-generated customer insights, VR services, smart screens, and mobile-cloud services to create personalized experiences.