Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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Trusted Agentic SOC: The AI in Security and the Security in AI
Explore how Splunk .conf26's Agentic SOC connects AI triage, explainable SPL, and Attack Analyzer workflows while securing AI agents with human-in-the-loop oversight.
The Queue Is a Graph, Not a To-Do List
Stop treating SOC alerts like to-do lists.
Managing Downtime Has Become a Higher Priority for Financial Services Executives
Downtime is no longer just a priority for technical teams in financial services organisations, it is now recognised as a business risk which has a direct impact on revenue, customer experience and resilience.
The Hidden Cost Of Downtime In Communications And Media
Downtime in communications and media is no longer a narrow IT issue. It is a business risk that reaches revenue, regulatory exposure, customer experience, and brand reputation.
The Hidden Cost Of Downtime In Manufacturing
Downtime in manufacturing is no longer just an operations issue. It is a business issue with direct impact on revenue, compliance, productivity, innovation, and customer satisfaction.
Why Public Sector Downtime Is a Service Delivery Problem
Downtime in the public sector is a public service issue because when systems fail in healthcare, education, public safety, and government services, the impact reaches people who often have no alternative.