Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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SLM-as-Judge: How to Build and Deploy an SLM Judge
How to build an SLM judge: See how to size the model, fine-tune with LoRA, validate it, and serve it in production.

From Agentic Ops To Autonomous IT: The Next Leap in Technology Operations
The conversation is shifting from AIOps to Agentic Ops.

How to Architect an Enterprise Retrieval-Augmented Generation (RAG) System
Learn how to implement an end-to-end enterprise RAG architecture, step by step through the pipeline, by understanding common failures.

Born Observable: Why AI-Generated Apps and Agents Need Visibility from Day One
Observability Studio lets developers test and validate tracking data in real time during development, catching problems before they reach production.

How AI Coding Assistants Transform Security Teams into Tool Builders
Discover how security leaders use AI coding assistants and tiered sandboxes to empower frontline analysts to prototype faster without production risk.
Can AI Agents Catch Their Own Mistakes? Evaluating for Self-Correction
Evaluate the effectiveness of AI agent self-reflection to determine when internal revision passes actually improve accuracy versus when they introduce new errors.