false

Joseph Nduhiu

Joseph is an ICT consultant and trainer with over 18 years of global experience across multiple sectors. His passion is assisting business units and IT departments in executing their digital transformation strategies and streamlining their operations in line with global standards and best practices. His areas of expertise include business process reengineering, IT service management, project management and cyber resilience. You can connect with Joseph @josephnduhio and on LinkedIn.

Learn 5 Min Read

ISO 27002: Information Security Controls Explained

In this article, we will look at the origin story of the ISO 27002 standard, as well as its structure, and how to apply the guidelines.
Learn 6 Min Read

Incident Response Plans: The Complete Guide To Creating & Maintaining IRPs

Need to update your incident response plan? Start here! We’ll show how to create one that works, and how to maintain it for the long haul so it stays effective.
Learn 6 Min Read

Availability Management: An Introduction

Understand application availability, why traditional availability monitoring fails, and best practices for end-to-end monitoring for today’s availability.
Learn 7 Min Read

What’s IT Monitoring? IT Systems Monitoring Explained

IT monitoring is THE thing you need to make sure your technology works, so you can keep customers happy. Monitoring can detect and resolve all sorts of issues.
Learn 5 Min Read

Infrastructure Management & Lifecycle Explained

Managing your IT infrastructure is a critical aspect of your business, even if you don't think it is. See how a 4-phase approach covers the entire span of the infrastructure management practice.
Learn 6 Min Read

IT Infrastructure Defined

Let's answer the question "What exactly is IT infrastructure?" We'll drill down on the different types and categories of IT infrastructure, how to manage it, as well as what the future holds.
Learn 6 Min Read

Data Governance vs. Data Management: What's The Difference?

Understanding the difference between data governance and data management is paramount in any setting where you’re managing (and monetizing) data.
Learn 5 Min Read

Spear Phishing & How To Prevent It

Highly targeted spear phishing attacks focus on specific individuals in businesses. Are you one of them? Are you being targeted? Find out here.
Learn 4 Min Read

CMDBs Explained: Configuration Management Databases

Meant to provide visibility into all IT assets, CMDBs are routinely underutilized. Learn how to plan, implement and maintain a CMDB to maximize business value.