Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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Tiered Observability: How To Prioritize and Mature Observability Investments
Tiered observability ensures that your most critical applications receive the depth of monitoring, alerting, and response they require. Learn more here.
Want A Bigger Budget? Learn to Think Like a Board
Learn how CISOs can secure bigger budgets by aligning with their boards.
IT & System Availability + High Availability: The Ultimate Guide
Learn IT & system availability best practices, high availability strategies, and monitoring techniques to minimize downtime and ensure optimal performance.
Change Management for IT: Understanding IT Changes with ITSM and the ITIL® 4 Framework
This blog post covers the basics of change management in all areas of IT - from DevOps to ITIL and more.
Risk Tolerance vs. Risk Appetite: How To Understand Risk & Determine Your Risk Tolerance and Appetite
Learn about how risk tolerance and risk appetite shape how organizations identify and manage risks in line with wider corporate goals.
Website Performance Monitoring: The Complete Guide
In this blog post we'll take a look at website performance monitoring best practices, why it matters, and how to improve your website's performance.