Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Revolutionize Product Development with Feedback-Driven Customer Advisory Boards
Customers & Community
5 Minute Read

Revolutionize Product Development with Feedback-Driven Customer Advisory Boards

Transform Customer Advisory Boards (CABs) into feedback-driven innovation hubs to propel your product development and business growth.
HIMSS25: Digital Resilience in Healthcare - What It Really Means
Industries
3 Minute Read

HIMSS25: Digital Resilience in Healthcare - What It Really Means

Splunk's Sean Price shares the biggest takeaways from HIMSS25, and how Cisco and Splunk can help healthcare organizations move forward with confidence, security, and resilience.
Post-Race Analysis: How Splunk and McLaren Drove Data at Cisco Live
Observability
3 Minute Read

Post-Race Analysis: How Splunk and McLaren Drove Data at Cisco Live

Splunk offered Cisco Live attendees a chance to experience the adrenaline rush of racing at the renowned Zandvoort circuit with a thrilling demonstration of our McLaren partnership.
(Re-)Building Trust When Security Incidents Occur
Ciso Circle
4 Minute Read

(Re-)Building Trust When Security Incidents Occur

How incidents can strengthen relationships and increase resilience
What Is Customer Analytics?
Learn
9 Minute Read

What Is Customer Analytics?

Learn how to analyze customer data, improve engagement, boost sales, and gain a competitive edge.
Machine Customers: A Complete Introduction
Learn
5 Minute Read

Machine Customers: A Complete Introduction

Machine customers are AI-powered software programs and smart devices that engage in transactions without human intervention. Read on to learn more.