Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Observability That Tracks What Matters: Monitoring Critical User Journeys End to End
Observability
7 Minute Read

Observability That Tracks What Matters: Monitoring Critical User Journeys End to End

Your backend might be green, but is your user experience? This guide breaks down 7 must-have capabilities to observe Critical User Journeys end to end.
Splunk Security Content for Threat Detection & Response: July Recap
Security
2 Minute Read

Splunk Security Content for Threat Detection & Response: July Recap

Learn about the latest security content from Splunk.
AI Use Cases for the SOC: How Generative AI Transforms Security Operations
Learn
4 Minute Read

AI Use Cases for the SOC: How Generative AI Transforms Security Operations

Generative AI is helping SOC teams detect threats faster, reduce triage time, and empower analysts. Learn how it's transforming core security operations.
Introducing Splunk AI Assistant for SPL Through a Cloud Connected Solution: On-Prem AI Without the GPU Hassle
Artificial Intelligence
4 Minute Read

Introducing Splunk AI Assistant for SPL Through a Cloud Connected Solution: On-Prem AI Without the GPU Hassle

Announcing the general availability of Splunk AI Assistant for SPL (SAIA) through a cloud connected solution.
Urgent Threat Briefing: Tactical Response to the SharePoint Vulnerability for CISOs and Incident Responders
Industries
2 Minute Read

Urgent Threat Briefing: Tactical Response to the SharePoint Vulnerability for CISOs and Incident Responders

The recent SharePoint vulnerability presents a critical risk vector that demands immediate, coordinated action from security leaders and incident response teams.
IT Service Delivery Explained: Key Processes, Best Practices, and Technologies for Enterprises
Learn
6 Minute Read

IT Service Delivery Explained: Key Processes, Best Practices, and Technologies for Enterprises

Discover the essentials of IT service delivery, including frameworks, best practices, roles, and technologies to optimize performance and support digital transformation.