Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Revolutionizing call center management: The power of Full-Stack Observability with UCCE/PCCE
Observability
3 Minute Read

Revolutionizing call center management: The power of Full-Stack Observability with UCCE/PCCE

Full-stack observability with Cisco AppDynamics revolutionizes call center management, optimizing performance, improving customer experience and driving business success.
BOTS at .conf23 Wrap Up and Worldwide BOTS Day!
Security
1 Minute Read

BOTS at .conf23 Wrap Up and Worldwide BOTS Day!

After four hours, 56 New Wave songs, a make-your-own donut bar, and a ton of fun, BOTS v8 made its successful debut at .conf23
API Security Threats & How To Protect Against Them
Learn
7 Minute Read

API Security Threats & How To Protect Against Them

Explore the evolving landscape of API threats and their impact on compliance and risk management. Learn critical best practices to secure your APIs.
Data Classification: The Beginner's Guide
Learn
5 Minute Read

Data Classification: The Beginner's Guide

Extract meaningful insights from data with data classification. Organize, protect, and manage data while adhering to best practices and achieving compliance.
Using the Lookup Command for Threat Hunting (Lookup Before You Go-Go)
Security
4 Minute Read

Using the Lookup Command for Threat Hunting (Lookup Before You Go-Go)

Lookup commands are basically the #1 place to start any threat hunt in Splunk. Get the expert directions here.
Measuring Hunting Success with PEAK
Security
5 Minute Read

Measuring Hunting Success with PEAK

Splunker David Bianco explains how an effective threat hunting program is one of the best ways to drive positive change across an organization’s entire security posture.