Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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Observations from .conf Go: Why Every Business Needs Observability
Raen Lim, Splunk Group Vice President, explains why building robust digital resilience — supported by strong observability — is essential.
How Aditya Builds Digital Resilience as a Software Engineer
Aditya Bhatia shares what he does in his day-to-day as a software development engineer on our Control Loop team and how he’s grown at Splunk.
5 Ways AI is Helping the Public Sector Move From “Best Practice” to “Best Fit”
And how that means flexible, nuanced solutions that better protect the people we serve.
Configuration Management & Configuration Items (CI) Explained
Protect your systems and ensure stability with configuration management. Discover the benefits and implement an effective strategy for your business.
What is Continuous Improvement?
Explore continuous improvement principles, Lean techniques like Agile, Scrum, and Kanban, and how IT leaders use them to enhance value and efficiency.
IT Operations Management (ITOM): A Detailed Introduction
Learn how ITOM enhances operations, improves service delivery, and differentiates from ITSM, ITIL, and ITAM.