Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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What's MTTR? Mean Time to Repair: Definitions, Tips, & Challenges
MTTR refers to the amount of time it takes to repair or recover from an issue or failure. Learn more about what it is and how to track it.
Tech the Halls - Part 2: Naughty and Nice
In this second installment of our festive-themed series, we take you to the SOC, or Santa Operations Centre for those not familiar. This is where Santa and his elves monitor the delivery operations on the big day, using past Christmas data sets to optimise operations. From monitoring Key Performance Indicators from the CRM (Christmas Reputation Matrix) system to analysing the Naughty or Nice Lists, Splunk’s lookup functionality plays a starring role in ensuring the right presents go to the right children.
Augmented vs. Virtual Reality: Comparing AR/VR
In this article, we'll explore augmented reality and virtual reality, what makes them unique, and how each can be applied in different industries.
Disaster Recovery Planning: Getting Started
In this post, we'll discuss a framework and steps for creating a disaster recovery plan, so you can stay resilient over the long-term.
Splunk Platform Use Cases, Written Just for You
Learn how to find use case guidance for the Splunk platform for key industries such as energy, manufacturing, finance, and retail.
Unlocking OpenTelemetry to Future-Proof Engineering Teams
OpenTelemetry is good for both your engineering team and the business? OTel me more.