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Sales

Solutions Engineer - GSS (Costa Rica)

  • - Hybrid Remote
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

Are you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? If you answered yes to these questions then we have a home for you at Splunk!
Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic Solution Engineering team. You will be the primary technical advisor for your customers, and their technical advocate within Splunk.

What you'll get to do

  • Partner with Account Managers and Solution Engineers in this customer-facing role to deliver key activities that support the evaluation of the suitability of Splunk’s products and solutions to customers remotely, with a focus on value-based differentiators
  • Research and respond to functional and technical elements of RFIs/RFPs
  • Deliver a variety of customer-facing workshops to enable our customers to learn about Splunk technology
  • Lead discovery calls to identify customer requirements
  • Work with customers across North and South America and internal Splunk teams after the sale to assist them with adopting Splunk’s products and solutions
  • With training and mentoring, learn the skills to identify customer requirements, deliver demonstrations of Splunk’s capabilities, and use our business value platform to correctly size licenses and establish the value of our solution
  • Work closely with the GSS team to develop and continually improve working practices, best practices, GSS processes and procedures
  • IMPORTANT We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team and a positive, fun-loving attitude

Must-have Qualifications

  • This role will require you to report into our office in Heredia approximately 2-3 times per week
  • You should ideally have either some experience in selling and supporting software products to IT organizations or have experience using or supporting technology in a business setting
  • Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business
  • A confident and comfortable presenter interested in developing these skills further
  • Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
  • Comfortable working for a dynamic technical organization with a fast growing customer base
  • Familiarity with programming or scripting is a plus
  • Desire to learn, grow and be a part of our expanding and dynamic team
  • Spanish or Portuguese speaker (professional level)
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

OTE Range

For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).

Costa Rica

On Target Earnings: CRC 24,000,000.00 - 33,000,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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