Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

The Chief Technology Officer Role: Skills, Responsibilities, and Career Path
Learn
6 Minute Read

The Chief Technology Officer Role: Skills, Responsibilities, and Career Path

Discover the essential CTO role — explore key skills, responsibilities, career paths, salary ranges, and how CTOs drive innovation and growth in tech organizations.
Resilient AI: Building Trustworthy AI Systems
Artificial Intelligence
3 Minute Read

Resilient AI: Building Trustworthy AI Systems

This blog delves into the architecture of AI-enabled applications, breaking down the tooling, data processing, model management, and infrastructure that define AI's unique challenges and capabilities.
ISP Monitoring Explained: How to Measure, Manage, and Improve Internet Performance
Learn
6 Minute Read

ISP Monitoring Explained: How to Measure, Manage, and Improve Internet Performance

Ensure reliable internet performance with ISP monitoring. Learn key metrics, tools, and best practices to prevent downtime & support modern AI-driven workloads.
Splunk Ranked Number 1 in the 2025 Gartner® Critical Capabilities for Security Information and Event Management Use Cases
Security
1 Minute Read

Splunk Ranked Number 1 in the 2025 Gartner® Critical Capabilities for Security Information and Event Management Use Cases

Splunk has been ranked as the #1 SIEM solution in all three Use Cases for the second consecutive time in the 2025 Gartner® Critical Capabilities for Security Information and Event Management report.
How We Built End-to-End LLM Observability with Splunk and RAG
Artificial Intelligence
8 Minute Read

How We Built End-to-End LLM Observability with Splunk and RAG

Large Language Models (LLMs) are reshaping user experiences across all industries. See how Splunk AI Assistant leverages a Retrieval-Augmented Generation (RAG) system to provide instant, accurate answers to FAQs using curated public content.
The Case for Human-Centered SOC Design
Ciso Circle
4 Minute Read

The Case for Human-Centered SOC Design

Discover why a truly resilient SOC starts with people, not just technology. Explore how tool-centric SOCs can create burnout and security gaps, and learn the four pillars of human-centered design that empower analysts, improve workflows, and strengthen your security team’s effectiveness.