Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Technical Support Engineer Role Explored: Responsibilities, Skills and Salary
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6 Minute Read

Technical Support Engineer Role Explored: Responsibilities, Skills and Salary

Discover the world of technical support engineering! Learn about responsibilities, required skills, certifications, and salary insights for this in-demand career path
Eliminate Manual Threat Analysis of Credential Phishing & Malware Threats with Splunk Attack Analyzer
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2 Minute Read

Eliminate Manual Threat Analysis of Credential Phishing & Malware Threats with Splunk Attack Analyzer

Introducing a new addition to the Splunk unified security operations experience: Splunk Attack Analyzer (formerly Twinwave), which automates threat analysis of suspected malware or credential phishing threats.
Greater Detection Accuracy and Faster Time-to-Value with Splunk IT Service Intelligence 4.17
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2 Minute Read

Greater Detection Accuracy and Faster Time-to-Value with Splunk IT Service Intelligence 4.17

Announcing new innovations in Splunk IT Service Intelligence (ITSI) that will help make your life easier, helping you see faster time to value with more accuracy and clarity than ever before.
Data Monitoring: Benefits, Best Practices, and Automation Opportunities
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7 Minute Read

Data Monitoring: Benefits, Best Practices, and Automation Opportunities

Discover the significance of data monitoring: make informed decisions, optimize processes, mitigate risks and improve data quality with an automated system.
Detect, Investigate and Respond Faster with Latest Innovations in Splunk Enterprise 9.1 and Splunk Cloud Platform
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3 Minute Read

Detect, Investigate and Respond Faster with Latest Innovations in Splunk Enterprise 9.1 and Splunk Cloud Platform

Splunk extends the capabilities of its unified security and observability platform with the announcement of the General Availability of Splunk Enterprise 9.1, and the latest release of Splunk Cloud Platform.
New Splunk Observability Innovations Deliver a Unified Experience for Faster Detection, Investigation & Response
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5 Minute Read

New Splunk Observability Innovations Deliver a Unified Experience for Faster Detection, Investigation & Response

Announcing new innovations for ITOps practitioners and engineers to confidently prepare for and face disruptions in their production environments with an improved and unified suite of troubleshooting solutions.