Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

What Is Five 9s in Availability Metrics?
Learn
4 Minute Read

What Is Five 9s in Availability Metrics?

Five 9s predicts that a measured IT component will be available at least 99.999% of the time during a specific period. Get the full story here.
Vendor Management: The Complete Guide
Learn
6 Minute Read

Vendor Management: The Complete Guide

Vendor management is an important practice for most organizations. Learn how to do it well, step by step, in this complete guide.
Splunk Named a Leader in the Gartner® Magic Quadrant™ for Observability Platforms
Observability
3 Minute Read

Splunk Named a Leader in the Gartner® Magic Quadrant™ for Observability Platforms

Splunk has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Observability Platforms for the second year in a row in this category.
The Cost of Downtime in Banking
Industry Insights
4 Minute Read

The Cost of Downtime in Banking

Insights from an exclusive interview with a leading finance executive.
When An Incident Goes Public
Ciso Circle
5 Minute Read

When An Incident Goes Public

CISOs are under immense pressure to navigate new regulatory demands and legal risks, making proactive incident response and team mental health a top priority when a security breach goes public.
CRUD Operations Explained
Learn
4 Minute Read

CRUD Operations Explained

CRUD Operations refers to four essential functions — Create, Read, Update, and Delete — that manage data in databases or other storage systems.