Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

What’s Reliability? Reliability Metrics To Know
Learn
4 Minute Read

What’s Reliability? Reliability Metrics To Know

These top reliability metrics indicate where organizations should focus in order to support reliability requirements for uptime and performance.
Meet the Splunktern: Alexander De Laine
Splunk Life
3 Minute Read

Meet the Splunktern: Alexander De Laine

Alexander De Laine, a Digital Sales Intern from Sydney, AU, shares a peek into his day and his projects in our Meet the Splunktern series.
The Observability Center of Excellence, Part II: From Pitch to Formation
Observability
6 Minute Read

The Observability Center of Excellence, Part II: From Pitch to Formation

Dive into the steps to form your very own Observability Center of Excellence (CoE) team.
NOCs vs. SOCs: Network & Security Operations Centers Compared
Learn
5 Minute Read

NOCs vs. SOCs: Network & Security Operations Centers Compared

NOCs and SOCs share similar goals, but they achieve them by monitoring different IT operational areas. Learn the difference here.
The Platform Engineer Role Explained: Who Is a Platform Engineer?
Learn
9 Minute Read

The Platform Engineer Role Explained: Who Is a Platform Engineer?

Interested in becoming a platform engineer? Need to hire one? Let's dive into this topic and learn about platform engineer responsibilities.
Life as a Product Management Intern: Austin Wilson
Splunk Life
2 Minute Read

Life as a Product Management Intern: Austin Wilson

Product Management Intern Austin Wilson shares his experience at Splunk, working remotely from Boulder, CO while giving back and using Splunk for good.