Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

The API Testing Guide: Top Tools for Testing APIs
Learn
8 Minute Read

The API Testing Guide: Top Tools for Testing APIs

API testing is incredibly important today. In this comprehensive article, learn how to do API testing the right way, and find out which tools are most popular.
What Is DevX/DevEx? Developer Experience, Explained
Learn
7 Minute Read

What Is DevX/DevEx? Developer Experience, Explained

Any software company relies on the work of its developers. Make sure your developers are having the best experience possible: learn all about DevEx here.
What Are IT Services? Defining, Designing, Delivering, & Supporting IT Services
Learn
5 Minute Read

What Are IT Services? Defining, Designing, Delivering, & Supporting IT Services

IT services practically run the world today. What are IT services, and how do you design, deliver, and support them? IT consultant Joseph Ndihiu explains how.
Introduction to Shadow AI
Learn
4 Minute Read

Introduction to Shadow AI

Discover the risks and benefits of Shadow AI—unauthorized generative AI tools enhancing workplace productivity but challenging data security and IT governance.
Introducing the OT Security Solution Accelerator
Security
2 Minute Read

Introducing the OT Security Solution Accelerator

The OT Security Solution Accelerator provides prescriptive guidance around data collection, reference architectures, and a Splunk app with existing content to accelerate their capabilities.
Announcing Our New 2024-2025 Grantees: Bridging the Data Divide
Global Impact
3 Minute Read

Announcing Our New 2024-2025 Grantees: Bridging the Data Divide

Splunk Social Impact is tackling the Data Divide—the gap between the growing use of data to drive commercial success and its limited application in addressing pressing social and environmental challenges.