Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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What Are SLOs? Service Level Objectives Explained
Learn about Service Level Objectives (SLOs), their role in defining service performance, key metrics, and how they ensure reliability, quality, and cost-efficiency.
ITSM Today: IT Service Management Frameworks, Trends, and Do’s & Don’ts
Discover how ITSM frameworks like ITIL streamline IT operations, improve service quality, and boost business efficiency with automation.
What is Security Automation?
In this article, we’ll talk about the basics of security automation, discuss its value for organizations of all types and sizes and explore how you can get started using a security automation platform.
What Is an Exploit in Cybersecurity?
Exploits are serious business. Learn how they happen — and how to prevent your networks from being exploited — in this in-depth article.
Edge AI Explained: A Complete Introduction
Edge AI revolutionizes tech by processing data locally on devices, ensuring faster responses, enhanced privacy, and reduced internet reliance.
Building a Leading Observability Practice Starts With Culture
Discover how leading organizations build resilient observability practices, boost innovation, and foster a culture of excellence. Insights from the State of Observability 2024 report.