Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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ITOM vs. ITSM: IT Operations Management & IT Service Management
ITOM and ITSM both help your IT teams to better manage and deliver IT services to the business. What’s the difference? Get the full story here.

Staff Picks for Splunk Security Reading July 2024
Welcome to the Splunk staff picks blog, featuring a curated list of presentations, whitepapers, and customer case studies that our Splunk security experts feel are worth a read.

Audit Logging: A Comprehensive Guide
In this article, we’ll answer our simple question: How can you use audit logging, and what use cases do audit logs best support?

Structured, Unstructured & Semi-Structured Data
An effective data management strategy is focused on the security, and transparency of structured, unstructured, and semi-structured data.

Vulnerabilities, Threats & Risk Explained
Vulnerability, threat, risk: These terms are frequently used together, but they do explain three separate components of cybersecurity?

AcidPour Wiper Malware: Threat Analysis and Detections
The Splunk Threat Research Team provides an analysis of AcidPour and how to use Splunk’s out-of-the-box security content to help defend against this wiper malware.