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What Is DevX/DevEx? Developer Experience, Explained
Any software company relies on the work of its developers. Make sure your developers are having the best experience possible: learn all about DevEx here.

What Are IT Services? Defining, Designing, Delivering, & Supporting IT Services
IT services practically run the world today. What are IT services, and how do you design, deliver, and support them? IT consultant Joseph Ndihiu explains how.

Introduction to Shadow AI
Discover the risks and benefits of Shadow AI—unauthorized generative AI tools enhancing workplace productivity but challenging data security and IT governance.

Big Data Analytics, Explained
Unlock insights from vast datasets with big data analytics. Explore real-life applications, tools, techniques, benefits, and challenges in this comprehensive guide.

Mean Time Between Failure (MTBF): What It Means & Why It’s Important
Learn about Mean Time Between Failures (MTBF), a key metric for system reliability, maintenance planning, and optimizing uptime in today's tech-driven world.

DevOps Monitoring: What It Is & How It Works
DevOps monitoring involves tracking and measuring app performance to help you identify and resolve issues faster. Learn how it works here.

What's MTTR? Mean Time to Repair: Definitions, Tips, & Challenges
MTTR refers to the amount of time it takes to repair or recover from an issue or failure. Learn more about what it is and how to track it.

Augmented vs. Virtual Reality: Comparing AR/VR
In this article, we'll explore augmented reality and virtual reality, what makes them unique, and how each can be applied in different industries.

Disaster Recovery Planning: Getting Started
In this post, we'll discuss a framework and steps for creating a disaster recovery plan, so you can stay resilient over the long-term.