Splunk @ SAPPHIRE 2025 Recap: How SAP Customers Use Splunk for World-Class Observability and Security

Six years in and the Splunk and SAP strategic alliance is stronger than ever with thousands of organizations — including Splunk and SAP themselves — relying on Splunk for end-to-end observability and stronger security for their mission critical SAP systems. SAP customers count on Splunk every day for real-time insights, deep visibility across all systems, and rapid threat detection and response time.

For companies like Medtronic, a global medical device distributor with millions of square feet of distribution centers, the value of Splunk and SAP is clear. “If Splunk was not at Medtronic, we would lose visibility on our entire supply chain,” says a Senior Principal IT Technologist at Medtronic. Medtronic uses Splunk’s visibility and dashboards to break down mammoth distribution and supply chain processes to the level of individual dock doors in their warehouses. “In a moment’s notice, I can have data flowing. I don’t have to wait a week for a team to grab that data.”

Last month at SAP SAPPHIRE 2025, SAP’s annual conference, we heard the same thing from customers across all industries. Splunk was there, meeting with customers, demoing Splunk + SAP solutions, and strengthening our partnership with SAP and partners like EPI-USE and Evolutio (cheers to a great cocktail party!). Overwhelmingly, customers are saying the same thing—only Splunk can give them the level of observability, monitoring, and analytics they need for full visibility into their SAP environments.

SAP SAPPHIRE Highlights

Last month, Splunk joined over 18,000 technology leaders in Orlando for SAP SAPPHIRE 2025. It was an action-packed week filled with major announcements from SAP, including new partnerships with AWS, Palantir, and Perplexity, more focus on moving to SAP Cloud with GROW and RISE, updated pricing models, and SAP’s bold new vision of AI as the “enterprise operating system.” SAP also introduced its flywheel model — where applications generate data, data fuels AI, and AI continuously improves apps—setting the tone for a future of intelligent, self-optimizing business systems that can improve productivity by 30%.

Throughout the week, Splunk connected with SAP customers from every industry, highlighted our powerful Splunk + SAP solutions, and co-hosted networking events with partners like RHONDOS and Evolutio (cheers to a great cocktail party!). The consistent message we heard from customers? Only Splunk delivers the level of observability, monitoring, and analytics they need for full visibility into their SAP environments.

From breakout sessions to customer conversations, Splunk experts shared how organizations like 3M, HD Supply, and Medtronic are using Splunk to drive smarter operations, secure their SAP landscapes, and accelerate digital transformation. We wrapped the week up with a motivating celebrity fireside chat with Jessica Alba and a private Zac Brown Band show at EPCOT.

Whether you made it to SAPPHIRE, now’s a great time to revisit what makes the Splunk and SAP relationship so impactful—and what’s new in the ecosystem.

End-to-End Insights That Go Beyond SAP’s Native Tools

SAP systems power your most critical business operations but SAP’s built-in monitoring tools offer limited visibility, especially beyond the SAP environment. And as every SAP architect knows, these systems don’t operate in isolation. They depend on a complex ecosystem of data sources, infrastructure, security services, middleware, and interconnected business processes. That’s where Splunk comes in: delivering full-stack observability, real-time correlation, and actionable insights across your entire SAP landscape—from core applications to the systems that support them.

With Splunk, you can:

• Analyze and visualize real-time and historical SAP telemetry alongside infrastructure data
• Use hundreds of pre-built dashboards for on-prem and cloud SAP environments
• Detect early warning signs through machine-learning-driven analytics
• Correlate SAP application data with backend systems to pinpoint root causes
• Monitor for cyber threats, vulnerabilities, and compliance issues in SAP workloads

The result? Faster issue detection, better decision-making, and a stronger security posture—even in complex hybrid environments.

Splunk Service Intelligence for SAP® Solutions

Service Intelligence for SAP Solutions (SI for SAP) is for enterprises that need an efficient and improved way to monitor and manage their SAP environment which is available on the SAP Store. SI for SAP is an out-of-the-box feature within Splunk IT Service Intelligence (ITSI), providing deep and complete visibility and predictive SAP health monitoring. By correlating SAP data with infrastructure data, Splunk gives IT detailed views into the health of services and the ability to quickly dive into investigations, accelerating detection and response times by 80% to 90%. SI for SAP can even predict imminent outages 30-40 minutes before they occur.

The benefits of Service Intelligence for SAP speak for themselves.

• Pre-built dashboards to view and monitor cloud and on-prem SAP deployments
• Powerful Splunk powered machine learning based analytics of SAP data and metrics
• Easy-to-build Glass Tables for visualizing SAP health and business data that everyone can understand
• Auto-discovery of SAP health services using the SAP Service Analyzer Tree
• Advanced troubleshooting and correlation of all SAP and infrastructure data
• SAP-certified and available the SAP Store

PowerConnect for SAP

PowerConnect streams SAP telemetry into Splunk in near real-time—helping teams meet security compliance requirements, reduce P1 incidents by up to 30%, and cut MTTR by as much as 70%. With 1,800+ prebuilt use cases and a setup time of under an hour, PowerConnect delivers rapid time-to-value for SAP observability.

PowerConnect enables visualization and monitoring of both real-time and historical SAP data, adding crucial context to help teams understand the overall health of business services and supporting processes. With more efficient SAP data retention and the ability to correlate SAP telemetry with infrastructure and security signals, PowerConnect provides a holistic view of business-critical operations.

HD Supply, a national wholesale product distributor for maintenance, repair, and operations (MRO) with over 40 distribution centers in 25 states, uses PowerConnect to improve the accuracy of SAP monitoring. “With Splunk and PowerConnect, we free up all that data so that we can monitor our systems more accurately and proactively alert us to situations that come up,” says David Propst, Enterprise Architect at HD Supply. Watch David's story about why HD Supply counts on Splunk to identify processing bottlenecks, perform rapid root cause analyses and triage, and integrate data for revenue reporting.

Get More from SAP with Splunk

Whether you’re modernizing security operations, improving service performance, or simply looking to get more value out of your SAP data—Splunk provides the SAP visibility, speed, and scale needed to make it happen. From Fortune 500 giants to SAP itself, the results speak for themselves.

Ready to see what’s possible? Explore how Splunk and SAP can help you.