Annette Sheppard's Blog Posts

Annette Sheppard is the Director of Product Marketing for Splunk’s AIOps solutions. Interested in both human-centered design and the enormous potential of AI, Annette loves working with customers to learn how to make their lives better. Annette holds an MBA from Duke University and BS in Design and Environmental Analysis from Cornell University. Outside of work, Annette can be found playing with her mini-aussie, teaching glassblowing (her first career), reading, wandering museums, and enjoying in the great outdoors.

Observability

3 Minute Read

Introducing Event iQ: Smarter Event Correlation in Splunk IT Service Intelligence (ITSI)

Let AI help your team stay ahead of incidents – not buried in alerts – with Event iQ in Splunk IT Service Intelligence (ITSI).

.conf & .conf Go

2 Minute Read

Greater Detection Accuracy and Faster Time-to-Value with Splunk IT Service Intelligence 4.17

Announcing new innovations in Splunk IT Service Intelligence (ITSI) that will help make your life easier, helping you see faster time to value with more accuracy and clarity than ever before.

Observability

2 Minute Read

The Holiday Season Is Around the Corner, Are You Ready?

With the holiday season quickly approaching, you need to ensure your alert severity levels are adjusted accordingly for all your services and KPIs.