Courses for IT Service Intelligence End-Users

Learn to use Splunk IT Service Intelligence features, such as Service Analyzer, Notable Events Review, Glass Tables, Deep Dives, KPI Alerts and more.

Notice: The following courses; Using Splunk, Searching and Reporting with Splunk, Creating Splunk Knowledge Objects, and Splunk Infrastructure Overview are now replaced with Splunk Fundamentals 1 and Splunk Fundamentals 2 (see new learning path below).

If you are a partner or have a subscription, you can continue to take the legacy classes and then take both the Certified User and Certified Power User exam.

Click on a course below to view a full course description, class schedules, and register.

e-learning
required
recommended
Splunk Fundamentals 1
This self-paced course teaches you how to search and navigate in Splunk, use fields, get statics from your data, create reports, dashboards, lookups, and alerts. It will also introduce you to Splunk's datasets features and Pivot interface.
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Splunk Fundamentals 2This 4 virtual day course focuses on additional SPL commands, using field aliases and calculated fields, creating tags and event types, using macros, creating workflow actions and data models, and normalizing data with the CIM.
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Using IT Service
Intelligence
This 1 virtual day course is designed for analyst users who want to use Splunk IT ServiceIntelligence to manage, analyze, and optimize their IT services.
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