Learn How Polycom Transformed its Managed Services Business with IoT & Splunk
Garrett Zorigian, Director Global Services Strategy & Design, Polycom
Brian Gilmore, Sr. Manager Solutions Marketing, Splunk
Lauren Wang, Vertical Solutions Marketing, Splunk
Uptime is critical for business success - especially when you're Polycom, a company that enables over 400,000 geographically dispersed customers to connect and collaborate more effectively over distances.
Join this webinar to learn how Polycom gains real-time operational insights from its connected devices - and transformed its managed service business. Learn about the vision, process and results of Polycom's journey with Splunk, starting with rapid troubleshooting and evolving to predictive operational performance.
Polycom will share how it uses Splunk software to:
- Manage 48,000 embedded devices
- Ensure uptime SLAs and avoid penalties
- Create predictive behavioral models for individual customer devices
- Expand to support multiple service offerings
- Grow Operational Intelligence with internal teams using Splunk Cloud