Splunk
  • COVID-19 Response
  • Pricing
  • Training
  • Support
    • Support Portal
    • Support Programs
    • Contact Support
    • Splunk Answers
    • Documentation
    • Product Security Updates
    • Getting Started with Splunk Software
    • Community Support
    • Splunk Services
    • Deutsch
    • Español
    • Français
    • Italiano
    • 日本語
    • 한국어
    • Português
    • Pусский
    • 简体中文
    • 繁體中文
    • Login
    • Sign Up
Splunk
  • IT
  • SECURITY
  • IoT
  • BUSINESS ANALYTICS
  • WHY SPLUNK?
  • EXPLORE
    Products | Overview
    CORE
    • Splunk Cloud
    • Splunk Enterprise
    • Splunk Investigate
    • Splunk Data Fabric Search
    • Splunk Data Stream Processor
    IT OPERATIONS
    • Splunk IT Service Intelligence
    • SignalFx
    • VictorOps
    • Splunk Insights for AWS Cloud Monitoring
    • Splunk App for Infrastructure
    SECURITY
    • Splunk Enterprise Security
    • Splunk Phantom
    • Splunk User Behavior Analytics
    IoT
    • Splunk for Industrial IoT
    BUSINESS ANALYTICS
    • Splunk Business Flow
    Industries
    • Communications
    • Financial Services
    • Healthcare
    • Public Sector
    • All Industries
    Company
    • About Splunk
    • Customers
    • Partners
    • McLaren Partnership
    • Trek-Segafredo Partnership
    • COVID-19 Response
    • Pricing
    • Value Calculator
    • Blogs
    • Free Trials and Downloads
    • Resources
  • Free Splunk
Splunk Free Splunk
Login | Sign Up
IT
SECURITY
IoT
BUSINESS ANALYTICS
WHY SPLUNK?
Products
Overview
  • CORE
  • Splunk Cloud
  • Splunk Enterprise
  • Splunk Investigate
  • Splunk Data Fabric Search
  • Splunk Data Stream Processor
  • IT OPERATIONS
  • Splunk IT Service Intelligence
  • SignalFx
  • VictorOps
  • Splunk Insights for AWS Cloud Monitoring
  • Splunk App for Infrastructure
  • SECURITY
  • Splunk Enterprise Security
  • Splunk Phantom
  • Splunk User Behavior Analytics
  • IoT
  • Splunk for Industrial IoT
  • BUSINESS ANALYTICS
  • Splunk Business Flow
Industries
  • Communications
  • Financial Services
  • Healthcare
  • Public Sector
  • All Industries
Company
  • About Splunk
  • Customers
  • Partners
  • McLaren Partnership
  • Trek-Segafredo Partnership
COVID-19 Response
Pricing
Value Calculator
Blogs
Free Trials and Downloads
Resources
COVID-19 Response
Pricing
Training
Support
  • Support Portal
  • Support Programs
  • Contact Support
  • Splunk Answers
  • Documentation
  • Product Security Updates
  • Getting Started with Splunk Software
  • Community Support
  • Splunk Services
Languages
  • Deutsch
  • Español
  • Français
  • Italiano
  • 日本語
  • 한국어
  • Português
  • Pусский
  • 简体中文
  • 繁體中文
Splunk Training + Certification

Troubleshooting Splunk Enterprise

Training + Certification
  • Free Courses
    • Free Splunk Fundamentals 1
    • Splunk User Behavior Analytics
    • Splunk Infrastructure Overview
    • Overview
  • Learning Paths
    • Courses for Users
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Fundamentals 3
      • Creating Dashboards with Splunk
      • Advanced Dashboards and Visualizations
      • Advanced Searching and Reporting
      • Splunk for Analytics and Data Science
      • Splunk Infrastructure Overview
    • Courses for Splunk Administrators
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Troubleshooting Splunk Enterprise
      • Splunk Enterprise Cluster Administration
      • Implementing Splunk SmartStore
      • Splunk Workload Management
      • Working with Metrics in Splunk
      • Implementing Splunk Data Fabric Search (DFS)
      • Implementing Splunk Data Stream Processor (DSP)
    • Courses for Splunk Cloud Customers
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Splunk for Analytics and Data Science
      • Splunk Cloud Administration
    • Courses for Splunk Architects
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Troubleshooting Splunk Enterprise
      • Splunk Enterprise Cluster Administration
      • Architecting Splunk Enterprise Deployments
      • Administering Splunk Enterprise Security
    • Courses for App Developers
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Advanced Dashboards and Visualizations
      • Building Splunk Apps
      • Developing with Splunk's REST API
    • Courses for Enterprise Security Administrators
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Architecting Splunk Enterprise Deployments
      • Administering Splunk Enterprise Security
    • Courses for Enterprise Security End-Users
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Using Splunk Enterprise Security
    • Courses for IT Service Intelligence Administrators
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Implementing Splunk IT Service Intelligence
    • Courses for IT Service Intelligence End-Users
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Creating Dashboards with Splunk
      • Splunk Fundamentals 3
      • Advanced Searching and Reporting
      • Using Splunk IT Service Intelligence
    • Courses for Phantom Customers
      • Overview
      • Administering Phantom
      • Developing Phantom Playbooks
    • Courses for SignalFx Customers
      • Overview
      • SignalFx Fundamentals Series (eLearning)
      • SignalFx Core Skills for Infrastructure Monitoring and Microservices APM
      • Infrastructure Monitoring Using SignalFx
      • Using SignalFx to Monitor Microservices-based Applications
      • Automation Using the SignalFx API
      • Sending Custom Metrics to SignalFx
      • Advanced Monitoring of Microservices Applications Using SignalFx
  • Certification Tracks
    • Splunk Core Certified User
      • Overview
      • Splunk Fundamentals 1
    • Splunk Core Certified Power User
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
    • Splunk Core Certified Advanced Power User
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Fundamentals 3
      • Creating Dashboards with Splunk
      • Advanced Searching and Reporting
    • Splunk Enterprise Certified Admin
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
    • Splunk Enterprise Certified Architect
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Architecting Splunk Enterprise Deployments
      • Troubleshooting Splunk Enterprise
      • Splunk Enterprise Cluster Administration
      • Splunk Enterprise Practical Lab
    • Splunk Certified Developer
      • Overview
      • Creating Dashboards with Splunk
      • Advanced Dashboards and Visualizations
      • Building Splunk Apps
      • Developing with Splunk's REST API
    • Splunk Enterprise Security Certified Admin
      • Overview
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Splunk Cloud Administration
      • Administering Splunk Enterprise Security
    • Splunk IT Service Intelligence Certified Admin
      • Overview
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Splunk Cloud Administration
      • Implementing Splunk IT Service Intelligence
    • Splunk Core Certified Consultant
      • Overview
      • Splunk Fundamentals 1
      • Splunk Fundamentals 2
      • Splunk Enterprise System Administration
      • Splunk Enterprise Data Administration
      • Architecting Splunk Enterprise Deployments
      • Troubleshooting Splunk Enterprise
      • Splunk Enterprise Cluster Administration
      • Splunk Enterprise Practical Lab
      • Splunk Fundamentals 3
      • Creating Dashboards with Splunk
      • Advanced Searching and Reporting
      • Services Core Implementation
  • Courses
    • Splunk Fundamentals 1
    • Splunk Fundamentals 2
    • Splunk Fundamentals 3
    • Advanced Searching and Reporting
    • Creating Dashboards with Splunk
    • Advanced Dashboards and Visualizations
    • Building Splunk Apps
    • Splunk for Analytics and Data Science
    • Splunk Infrastructure Overview
    • Splunk Enterprise System Administration
    • Splunk Enterprise Data Administration
    • Troubleshooting Splunk Enterprise
    • Splunk Enterprise Cluster Administration
    • Splunk Cloud Administration
    • Architecting Splunk Enterprise Deployments
    • Splunk Enterprise Practical Lab
    • Developing with Splunk's REST API
    • Administering Splunk Enterprise Security
    • Using Splunk Enterprise Security
    • Implementing Splunk IT Service Intelligence
    • Using Splunk IT Service Intelligence
    • Splunk User Behavior Analytics
    • Administering Phantom
    • Developing Phantom Playbooks
    • Working with Metrics in Splunk
    • Implementing Splunk SmartStore
    • Splunk Workload Management
    • SignalFx Fundamentals Series (eLearning)
    • SignalFx Core Skills for Infrastructure Monitoring and Microservices APM
    • Infrastructure Monitoring Using SignalFx
    • Using SignalFx to Monitor Microservices-based Applications
    • Automation Using the SignalFx API
    • Sending Custom Metrics to SignalFx
    • Advanced Monitoring of Microservices Applications Using SignalFx
    • Implementing Splunk Data Stream Processor (DSP)
    • Implementing Splunk Data Fabric Search (DFS)
    • Services Core Implementation
  • Videos
    • All Videos
    • Splunk Cloud Tutorial
    • Installing Splunk Enterprise on Linux
    • Installing Splunk Enterprise on Windows
    • Getting Data In to Splunk Enterprise (Linux)
    • Getting Data In (Windows)
    • Getting Data In with Forwarders
    • Basic Search in Splunk Enterprise
    • Create a Dashboard in Splunk Enterprise
    • Splunk Certification Candidate Journey
    • Creating Alerts in Splunk Enterprise
  • Certification Exams
  • Program Guide + FAQ
  • Download Fact Sheet
View My Training Profile
Course Description

This 2-virtual day course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available on Splunk Enterprise 6.6.

It is a lab-oriented class designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system and simulated case logs.

This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.

Download Course Description
Instructor-led Training Schedule
View Schedule

Course Prerequisites

  • Splunk Fundamentals 1
  • Splunk Fundamentals 2
  • Splunk Data Administration
  • Splunk System Administration

Course Topics

  • Splunk Support Model
  • Splunk Troubleshooting Methods and Tools
  • Clarifying the ProblemInstallation, Licensing, and Crash Problems
  • UI and Search Problems
  • Configuration Problems
  • Deployment Problems
  • User Management Problems
Course Objectives

Module 1 – Splunk Support Model

  • Splunk support resources

Module 2 – Splunk Troubleshooting Methods and Tools

  • Splunk troubleshooting approach
  • Splunk diagnostic resources and tools

Module 3 – Clarifying the Problem

  • Splunk deployment topology
  • Index-time pipeline
  • Metrics.log

Module 4 – Installation, Licensing, and Crash Problems

  • Installation issues
  • License issues
  • Crash issues

Module 5 – Configuration Problems

  • Input issues
  • Monitoring console

Module 6 – Search Problems

  • Search issues
  • Job inspector

Module 7 – Deployment Problems

  • Forwarding issues
  • Deployment server issues

Module 8 – User Management Problems

  • Splunk users and role capabilities
  • Directory integration issues
PRODUCTS
  • Splunk Cloud
  • Splunk Enterprise
  • Splunk Investigate
  • Splunk IT Service Intelligence
  • Splunk Insights for AWS Cloud Monitoring
  • Splunk App for Infrastructure
  • VictorOps
  • Splunk Enterprise Security
  • Splunk Phantom
  • Splunk User Behavior Analytics
  • Splunk for Industrial IoT
  • Splunk Business Flow
FREE TRIALS AND DOWNLOADS
PRICING
CALCULATORS
  • Splunk Value Calculator
  • Critical IT Incident Calculator
SOLUTIONS
  • IT
  • Security
  • IoT
  • Business Analytics
INDUSTRIES
  • Aerospace and Defense
  • Communications
  • Energy and Utilities
  • Financial Services
  • Healthcare
  • Higher Education
  • Manufacturing
  • Nonprofits
  • Online Services
  • Public Sector
  • Retail
CUSTOMERS
RESOURCES
  • E-books
  • Recorded Webinars
  • Videos
  • White Papers
  • More...
STRATEGY AND BUSINESS INSIGHTS
  • AI Ops
  • Machine Learning
  • Data Insider
  • Data-to-Everything
  • More...
PARTNERS
  • Become a Partner
  • Partner Login
  • More...
SUPPORT
  • Support Portal
  • Contact Support
  • Splunk Services
  • Support Programs
TRAINING
ABOUT SPLUNK
  • Careers
  • Events
  • Investor Relations
  • Leadership Team
  • Locations
  • Newsroom
  • Splunk for Good
  • Splunk Protects
  • Splunk Ventures
  • More...
COVID-19 RESPONSE
CONNECT WITH SPLUNK
  • Support
  • Partners
  • Sales
SPLUNK SITES
  • Splunk Answers
  • Blogs
  • Community
  • .conf
  • Developers
  • Documentation
  • Splunkbase
  • SplunkLive!
  • T-shirt Store
  • User Groups
Splunk
Sitemap | Privacy | Website Terms of Use | Splunk Licensing Terms | Export Control | Modern Slavery Statement | Splunk Patents
© 2005-2020 Splunk Inc. All rights reserved.
Splunk, Splunk>, Turn Data Into Doing, Data-to-Everything, and D2E are trademarks or registered trademarks of Splunk Inc. in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners.