Splunk Training + Certification
Using Splunk IT Service Intelligence
The newest comprehensive resource from Splunk Training + Certification is here.
- Free Courses
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Learning Paths
- Courses for Users
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Courses for Splunk Administrators
- Courses for Splunk Administrators
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Troubleshooting Splunk Enterprise
- Splunk Enterprise Cluster Administration
- Implementing Splunk SmartStore
- Splunk Workload Management
- Working with Metrics in Splunk
- Implementing Splunk Data Stream Processor (DSP)
- Courses for Splunk Cloud Customers
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Courses for Splunk Architects
- Courses for Splunk Architects
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Creating Dashboards with Splunk
- Splunk Fundamentals 3
- Advanced Searching and Reporting
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Troubleshooting Splunk Enterprise
- Splunk Enterprise Cluster Administration
- Architecting Splunk Enterprise Deployments
- Courses for App Developers
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Courses for Enterprise Security Administrators
- Courses for Enterprise Security Administrators
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Creating Dashboards with Splunk
- Splunk Fundamentals 3
- Advanced Searching and Reporting
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Architecting Splunk Enterprise Deployments
- Administering Splunk Enterprise Security
- Courses for Enterprise Security End-Users
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Courses for IT Service Intelligence Administrators
- Courses for IT Service Intelligence Administrators
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Creating Dashboards with Splunk
- Splunk Fundamentals 3
- Advanced Searching and Reporting
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Implementing Splunk IT Service Intelligence
- Courses for IT Service Intelligence End-Users
- Courses for Phantom Customers
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Courses for Observability Customers
- Courses for Observability Customers
- Introduction to Splunk Observability
- Using Splunk Infrastructure Monitoring
- Kubernetes Monitoring with Splunk
- Automation Using the REST and SignalFlow APIs
- Using the Splunk Terraform Provider
- Sending Custom Metrics to Splunk IM
- Using Splunk APM to Monitor Microservices-based Applications
- Advanced Monitoring of Microservices Applications Using Splunk APM
- Using the Splunk Log Observer
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Certification Tracks
- Splunk Core Certified User
- Splunk Core Certified Power User
- Splunk Core Certified Advanced Power User
- Splunk Cloud Certified Admin
- Splunk Enterprise Certified Admin
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Splunk Enterprise Certified Architect
- Splunk Enterprise Certified Architect
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Troubleshooting Splunk Enterprise
- Splunk Enterprise Cluster Administration
- Architecting Splunk Enterprise Deployments
- Splunk Enterprise Practical Lab
- Splunk Certified Developer
- Splunk Enterprise Security Certified Admin
- Splunk IT Service Intelligence Certified Admin
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Splunk Core Certified Consultant
- Splunk Core Certified Consultant
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Architecting Splunk Enterprise Deployments
- Troubleshooting Splunk Enterprise
- Splunk Enterprise Cluster Administration
- Splunk Deployment Practical Lab
- Splunk Fundamentals 3
- Creating Dashboards with Splunk
- Advanced Searching and Reporting
- Core Consultant Labs
- Services Core Implementation
- Splunk Phantom Certified Admin
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Courses
- Splunk Fundamentals 1
- Splunk Fundamentals 2
- Splunk Fundamentals 3
- Advanced Searching and Reporting
- Creating Dashboards with Splunk
- Advanced Dashboards and Visualizations
- Building Splunk Apps
- Splunk for Analytics and Data Science
- Splunk Infrastructure Overview
- Splunk Enterprise System Administration
- Splunk Enterprise Data Administration
- Troubleshooting Splunk Enterprise
- Splunk Enterprise Cluster Administration
- Splunk Cloud Administration
- Transitioning to Splunk Cloud
- Architecting Splunk Enterprise Deployments
- Working with Metrics in Splunk
- Implementing Splunk SmartStore
- Splunk Workload Management
- Splunk Deployment Practical Lab
- Implementing Splunk Data Stream Processor (DSP)
- Developing with Splunk's REST API
- Administering Splunk Enterprise Security
- Using Splunk Enterprise Security
- Implementing Splunk IT Service Intelligence
- Using Splunk IT Service Intelligence
- Splunk User Behavior Analytics
- Administering Phantom
- Developing Phantom Playbooks
- Advanced Phantom Implementation
- Introduction to Splunk IM
- Using Splunk Infrastructure Monitoring
- Kubernetes Monitoring with Splunk
- Using Splunk APM to Monitor Microservices-based Applications
- Automation Using the REST and SignalFlow APIs
- Using the Splunk Terraform Provider
- Sending Custom Metrics to Splunk IM
- Advanced Monitoring of Microservices Applications Using Splunk APM
- Services Core Implementation
- Core Consultant Labs
- IT Essentials Learn - Walkthrough
- Implementing the Splunk App for Infrastructure (SAI)
- Responding to Incidents with Splunk On-Call
- Splunk On-Call Administration
- Introduction to Splunk Observability
- Using Splunk Real User Monitoring
- Using the Splunk Log Observer
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Videos
- All Videos
- Splunk Cloud Tutorial
- Installing Splunk Enterprise on Linux
- Installing Splunk Enterprise on Windows
- Getting Data In to Splunk Enterprise (Linux)
- Getting Data In (Windows)
- Getting Data In with Forwarders
- Basic Search in Splunk Enterprise
- Create a Dashboard in Splunk Enterprise
- Splunk Certification Candidate Journey
- Creating Alerts in Splunk Enterprise
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- Program Guide + FAQ
- Download Fact Sheet
Course Description
Learn to use Splunk IT Service Intelligence features, such as Service Analyzer, Notable Events Review, Glass Tables, Deep Dives, KPI Alerts and more.
Instructor-led Training Schedule
Course Prerequisites
- Splunk Fundamentals 1
- Splunk Fundamentals 2
Course Topics
- ITSI features and user interface
- Creating Glass Tables
- Managing Notable Events
- Investigating with Deep Dives
Course Objectives
Module 1 – Introducing ITSI
- Identify what ITSI does
- Describe reasons for using ITSI
- Examine the ITSI user interface
Module 2 – Visualizing Services with Glass Tables
- Describe glass tables
- Use glass tables
- Design glass tables
- Configure glass tables
Module 3 – Managing Notable Events
- Define key notable events terms and their relationships
- Describe examples of multi-KPI alerts
- Describe the notable events workflow
- Work with notable events
Module 4 – Investigating Issues with Deep Dives
- Describe deep dive concepts and their relationships
- Use default deep dives
- Create and customize new custom deep dives
- Add and configure swim lanes
- Custom views
- Describe effective workflows for troubleshooting
