Course Description

This 2-virtual day course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available on Splunk Enterprise 6.6.

It is a lab-oriented class designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system and simulated case logs.

This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.

Instructor-led Training Schedule
 Start Date  Start Time  Time Zone
22-Mar-18 09:00 AM (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
29-Mar-18 09:00 AM (GMT-04:00) Eastern Daylight Time
04-Apr-18 09:00 AM (GMT-07:00) Arizona
05-Apr-18 09:00 AM (GMT+01:00) Brussels, Copenhagen, Madrid, Paris
09-Apr-18 09:00 AM (GMT+10:00) Canberra, Melbourne, Sydney
View Schedule

Course Prerequisites

  • Splunk Fundamentals 1
  • Splunk Fundamentals 2
  • Splunk Data Administration
  • Splunk System Administration

Course Topics

  • Splunk Support Model
  • Splunk Troubleshooting Methods and Tools
  • Clarifying the ProblemInstallation, Licensing, and Crash Problems
  • UI and Search Problems
  • Configuration Problems
  • Deployment Problems
  • User Management Problems
Course Objectives

Module 1 – Splunk Support Model

  • Splunk support resources

Module 2 – Splunk Troubleshooting Methods and Tools

  • Splunk troubleshooting approach
  • Splunk diagnostic resources and tools

Module 3 – Clarifying the Problem

  • Splunk deployment topology
  • Index-time pipeline
  • Metrics.log

Module 4 – Installation, Licensing, and Crash Problems

  • Installation issues
  • License issues
  • Crash issues

Module 5 – Configuration Problems

  • Input issues
  • Monitoring console

Module 6 – Search Problems

  • Search issues
  • Job inspector

Module 7 – Deployment Problems

  • Forwarding issues
  • Deployment server issues

Module 8 – User Management Problems

  • Splunk users and role capabilities
  • Directory integration issues