Leveraging Technology for Business Success

IT organizations today are focused on leveraging technology to enable business outcomes that are tied to KPIs and the delivery of services. With support from your key technology partners, your critical initiatives can be transformed to quickly and measurably deliver the highest possible return on investment.

The Splunk ITSI Implementation Success Service offering includes a comprehensive requirements gathering session in which we will define the KPIs and services you wish to manage in your environment. It includes a discovery session, source data review, service definition, entity definition, identify and model KPI’s and associated thresholds and finally, blueprinting your Glass Tables to monitor your environment.

The Splunk ITSI Base Deployment Service includes all the implementation services described above, but goes a step further and helps you deploy the foundational aspects of Splunk IT Service Intelligence (ITSI).

The Splunk ITSI Base Deployment & Splunk ITSI Implementation offerings provide:

  • Expert Guidance for IT Service Intelligence: Learn and understand the best practices and recommendations for getting the most out of your Splunk IT Service Intelligence investment.
  • Faster Time to Value: Use Splunk Professional Services to ensure the most expedient and efficient method to use the Splunk IT Service Intelligence solution.
  • Tailored Metrics for Your Specific IT Operations Processes: Enable IT operations to move effortlessly through the system based on your processes.
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What You Get With the Splunk ITSI Offerings

The Splunk Professional Services IT Service Intelligence offerings are designed for customers who have already deployed a functional Splunk infrastructure, or are looking to expand their Splunk footprint with a new instance.

Business Service Identification

Splunk will work with stakeholders to identify, collect, prioritize and document detailed business services, associated requirements, process workflows and associated KPIs.

Comprehensive Requirements Gathering

This session is designed to collect and document high level KPIs and associated Glass Tables to create a visual representation of key services you provide.

Health Check

Utilizing the Splunk health check app, this offering is designed to provide a complete technical review of all layers and components of your Splunk platform.

Data Validation

We will validate the data required to measure your associated KPIs in Splunk, or with your team, define the approach of how to obtain this data.

Implementation Roadmap

Splunk Professional Services will work with you to determine the best approach for your Splunk IT Service Intelligence requirements.

Installation & Configuration

Using documented best practices we will install ITSI and configure services based on the customer list created during the requirements gathering session.

Reference Documentation

All relevant information and documentation will be made available to you after the implementation is complete.

Project Oversight

Designed to achieve project objectives through a set of activities that start and end at certain points in time and produce quantifiable deliverables.

Ask a Services Expert

 

For more information on this quick start offering, please submit your question or request a call back by contacting Splunk Professional Services.

 

 

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