Onshape is the first and only full-cloud 3D CAD system that facilitates collaboration across an entire design team from any web browser, phone, or tablet. As a fast-growing service in a competitive market, Onshape wanted to become data driven in everything from UX and design to feature development and operations. This initiative required the full team to have self-service access to metric creation, visualization, and analytics to give every team member visibility into their own services via easily managed and dynamic dashboards. Additionally, teams required real-time interactive analytics on multidimensional data so users could pivot on metadata, like customer type or service. Onshape found that only SignalFx was able to meet their needs in a cost-effective way that would let them roll out monitoring and alerting services across their entire infrastructure. After deployment, Onshape gained visibility into the performance of their app and the entire stack below it, which they did not have before SignalFx. Development teams now have self-service access to monitor their own service metrics as well as accurate analytics on high resolution data and the ability to aggregate on multiple dimensions. Most importantly, real-time visibility into app-wide performance has given Onshape the ability to proactively detect and resolve issues before customers report them.