Elevating the Customer Experience: Splunk & Ferguson Enterprises

Ferguson Enterprises is the largest plumbing wholesaler in North America. The 63-year-old company has grown from being a local distributor to a $13.8 billion dollar company with more than 1,400 locations and over 23,000 employees nationwide. Using Splunk’s analytics capabilities, Ferguson is building upon its existing success with understanding customers and tracking behaviors, and enabling its sales team to meet customer needs faster and more accurately.