Challenges & Trends in Public Sector IT Operations
IT Operators See Promise in DevOps and New Technologies
DevOps Fuels Optimism Despite Declining Confidence
Public sector organizations are feeling the pains of digital transformation. Faced with modernization, data center upgrades and continuous cloud-first initiatives, this transformation of the IT environment is making it a challenge to deliver services, comply with service level agreements (SLAs), meet citizens’ expectations and achieve organizational missions. The shift in the IT environment, while being embraced, has led to an overall loss of confidence among public sector organizations.
Splunk-sponsored research conducted by the Ponemon Institute in the U.S. and the U.K. reveals that despite that loss of confidence, respondents see a silver lining in the transformation of their IT operations with the move to DevOps, which makes it easier to deliver quality services on time and within budget.
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- Challenges in managing IT operations
- Trends & solutions in IT operations management
- The impact of new technologies and paradigms on IT operations