Research Paper

Operational Excellence in Telecoms with Modern Data Platforms

Driving digital transformation is paramount to remaining competitive in today’s changing business landscape. Communication service providers (CSPs) are in the midst of transformation as they realize that data-driven decisions are continuing to evolve and adapt to market conditions.

With COVID-19 drastically changing the demand for communication services and bandwidth, CSPs are being challenged more than ever with delivering reliable services to their customers in areas outside of the traditional business centers and corporate locations. Providing operational excellence across the business is key to supporting customers while maintaining corporate initiatives and objectives. To overcome these challenges and advance data and digital transformation strategies, CSPs must deploy a scalable data analytics architecture across the breadth of their operations.

Download CCS Insight Report: Operational Excellence in Telecoms with Modern Data Platforms report to help decision-makers within telecom service providers to:

  • Understand how data analytics can drive business insights and outcomes
  • Identify challenges and solutions available and paths to implementation
  • Determine the business processes needed for long-term success

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