Machine learning (ML) has become an increasingly important part of IT today. This effect is seen both in how IT leverages machine learning to improve operations and in how IT supports and enables the lines of business (LOBs). Still, organizations have limited understanding
ESG surveyed 320 IT and business professionals familiar with their organization’s data analytics environment, including
Download the analyst paper to find out more about what ESG concluded based
- Machine learning is key to operational efficiencies for businesses. Most organizations consider machine learning one of their most important business and IT priorities.
- Machine learning is still siloed in IT. Companies need help to find ways to expand ML beyond IT and into the lines of business and executive teams.
- Organizations still see barriers to leveraging ML, such as the lack of experienced or trained staff and the lack of better IT infrastructure required to support ML.