Under pressure to match private sector service experiences and manage costs, public sector agencies were already shifting from in-person to digital citizen services. Then, the COVID-19 pandemic locked down government offices, and a remote workforce was charged with adapting to an escalating need for services that citizens could access digitally.
The ability to visualize data from countless sources — epidemiological surveillance, mobility maps, case and contact identifiers, symptom trackers, wearable devices, online search information, telemedicine and more — is critical to delivering effective digital citizen health-related services.
Download your copy of Data and Digital Citizen Services Post COVID-19 and discover how you can leverage the right data platform to ensure a data-first strategy that helps you:
- Automate responses at machine speeds
- Predict outbreaks and model response scenarios
- Monitor supply chains and PPE burn rates
- Monitor data from IoT, devices, apps and platforms